“Wonderful service, except that a deal I had been on the way to the store to trade in for had changed within the 15 minute drive I took there. Not the store employees' fault, however, and they did an overall excellent job and made a very pleasant experience.”
“We came in today to upgrade two phones and add a new line! Jake was absolutely wonderful to work with. So patient and helpful. Best customer service we have experienced in a long time! ?”
“This review is for Brandon, Sales Rep. at the Imlay City, MI AT & T store. I had made a mistake in helping a friend buy an iPhone without realizing that she was not able to manage navigating and using it properly. Today (8/25/25) Brandon helped us return the iPhone. He also helped get the friend's old AT & T flip phone working again since that was the phone she had been used to, but had stopped working for her. I cannot praise Brandon's customer service too highly! I had felt so bad about advising my friend incorrectly, and he made us feel very comfortable. THANK YOU, BRANDON!”