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June 2024 by Google User
Get a quote in writing. Charged me double what they quoted. Also charged me for tuning they didn’t do. These people have no business being around performance vehicles. Messed up my installation 3 times. Finally quit taking it back to them to figure out the issue as it was apparent they had no clue.
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April 2024 by Sharon Olen
Want to call out Mitch!! Super nice guy. Our repair was done exactly how he said. He kept us informed of what needed to be done and we will definitely be taking our auto repair business there from now on.
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March 2024 by Larry Bassett
Excellent service and friendly employees! They got me in to look at my Jeep super quick in short notice!
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February 2024 by Sydney Troost
Took my car in for a loose metal plate that came off when I got stuck in the snow -- they called back and were honest and told me I didn't need to buy a new one. I've also taken my car there for a second opinion on some major work -- learned from port sheldon auto that I didn't need any of it. I'll be taking my cars there forever now. I feel like it's hard to find an honest and quality auto place.
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January 2024 by Tyler Dekock
Great work and customer service
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January 2024 by Martin Camp
A very fortunate (for me) Referral by a neighbor landed me in the office of Port Sheldon Auto Repair. The objective was our venerable 1970's VW Camper Bus, and the problem was some pretty sloppy steering. Well as I told them, I was HONORED AND HUMBLED to have them take a look, as there are often some horror stories about shops trying to make the best out of vehicles which were only made to last a very few years, not for over 50 years.
Mike from PSA gave me a very solid Estimate, which I gratefully accepted. Having researched the job on-line, I expected to shell out twice or three times as much as I ended up paying. Moreover, the care that the men took was obvious, and was excellent. A final Front-End-Alignment, and the old beast now drives and handles like my brand new Toyota SUV. Communication was excellent. Repair was excellent, and I will be bringing my cars to Port Sheldon Auto from now on.
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December 2023 by David Spell
My wife took her car in for a simple headlight replacement. As it turns out the LED bulbs in her low beam locations were missing after the repair... As you can imagine, less than impressed. They claim the bulbs were all put back were they found them. This I know is not true because of installed those LED bulbs myself.
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September 2023 by Raschell williams
Bad Service
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September 2023 by ChristopherW
Honest, fast and deeply knowledgeable
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August 2023 by Cory J
I am not sure what has happened over the course of 6 months but it appears that their ****** reviews show what I have just experienced. Scheduled the service 2 months out and had my vehicle towed to their facility which cost me roughly $140. After no communication and me needing to call to get updates on what is going on, they did not touch the vehicle till the end of the third week at 4PM. Was then told I would get a full quote on the 4th week of the car being there on Monday as they ran out of time on Friday. No call Monday till I decide to call around noon. Then I get told that they havent had a chance to find one of the items in the many that needed done. I asked for a quote on the others but they never even had one written up. Came to a point where I just had to go a pick up my car and figure something else out. Terrible communication, owner is short over the phone, no organization, and if they are that backed up, you should be catching up in the weekend like most other shops do. Per their ****** reviews someone had the same experience as me. Not sure what I did to deserve such bad service as I was as respectful as possible and just asked for communication since I should not have to be the one reaching out. After everything is all said and done, it only took me 30 minutes to find all the parts I need to work on the vehicle myself when they couldnt find any time at all. Overall, will never refer anyone to this company again and cannot believe that they have been able to work like this for this long.
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August 2023 by Kievaughn Brandon
I've waited months a year to get in to be repaired and was continously lied to about when they could fix it had my car towed to the appointment just for them to cancel again which causes me to lose money . The son Cam and their whole business is very unprofessional .
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February 2023 by Arend Docter
Had an oil change done, they were fast and friendly.
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October 2022 by Rod Bessey
Guys here are experts and know what they're doing. My Jeep has never run better and we are making progress on my 1985 IROC.
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September 2022 by Kaylynn Medley
This will be the only place my fiancé and I bring our vehicles to from now on. Ryan and Cam (I hope I'm remembering their names correctly) were very informational and honest mechanics. We usually leave any sort of mechanic shop with a bad gut feeling we were somewhat taken advantage of or given false information, but not with this place! HIGHLY recommend.Service: General repairs & maintenance
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September 2022 by Roger Wangerin
Very knowledgable good people