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October 2023 by Laura Shearer
Jeff knows his stuff. He is fast, reliable, and service is very reasonably priced. I'll be back with all my computer needs.
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June 2023 by Paul Opacki
Have been using IMS for a couple years. Always friendly, quick turnaround and reasonably priced.AAA+++
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November 2022 by MATT HUBBARD
Used him a couple times and it was great! Needed more help later on and left 2 messages on his machine and never got a call back, going on almost a year. A call back would've been great or at the very least say you are to busy to call anyone back on the voice-mail. Jim is a great guy, just frustrating when no one ever calls back.
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October 2022 by Robert Burnetter
Terrible experience, my computer was there for a month with what should have been a simple repair, called 2x per week and never got a call back. Finally just picked it up and my brand new computer was in a shambles of bits and pieces in boxes. The picture below is my once brand new computer.Follow up, all the parts were into your shop within several days and it was mostly all put together. Then it sat for nearly a month and you ignored all of my calls. We also believe it’s just an assembly issue and nothing is wrong with any of the parts. A true professional would have had this completed in a day. I also asked several times if you were returning everything to me and you repeatedly said yes, but now the screws are missing. This is pure incompetence. I made repeated phone calls and trips to this place for nothing. I really don’t know who has time for this type of nonsense.
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September 2022 by Robert B.
Dropped my computer here and was told it would be on the bench the next day. I dropped off some parts that were needed a couple days later and then crickets. I called 2X per week and NEVER got a call back. After a month I finally just went in there and retrieved my computer, which was completely taken apart and in a complete shambles. The guy that runs this place is completely incompetant. I took the computer elsewhere and it was up and running the next day. I'd never recommend this place to anyone.
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November 2021 by Paul Bybee
Had my laptop for nearly 2 weeks, no communication, I finally just picked it back up and fixed myself
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January 2021 by P S
Great! Owner is good people. Good prices, will work with you. Nice local business. Support him. ??
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September 2020 by Steve Allen
The owner Jeff treated me personally like you want to have this business be your go-to service and sales for computer related options. Shop local and save! Thanks Jeff
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August 2020 by Ike V.
Had a problem with my computer, staff was incredibly great about discussing the problem as well as all solutions. Works great now, good experience. Would recommend!!
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June 2020 by abbi bitty
I needed my laptop fixed FAST.. They had it done in under 2 days. Service was excellent and much cheaper than best buy! Would recommend to anyone who needs computer repairs done!
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July 2019 by Steve Boersma
Had numerous repairs and upgrades. Great service and help. Highly recommend!
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July 2019 by Tom Yost
Don't waste your time, to busy
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March 2018 by Sai Acharya
Best place to buy PCs!
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February 2018 by Chuck Reamsma
Hey Jeff Thank you so much for your service and instruction on lap tops a systems. We look forward to doing business again with you again. Blessings
