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“Howells own Hot Topic for your shopping needs, located within Tanger Outlet Mall! Lots of parking available in a well lit lot. Lots of shirts and other quirky items to choose from. Band shirts, funny shirts, pro wrestling shirts and collectibles, this place has a little bit of everything. Be sure to shop there for yourself and see first hand all the interesting items available!”
“I came to leave a review for Brenda, and see the last Google review was also about Brenda! She is so incredibly patient, kind, funny, knowledgeable, professional. She is legit ALL THE THINGS good.
Thank you, Brenda! You exemplify customer service! I will be back... all because of YOU!”
“A little pricey. I don't get your rewards coupons in the mail anymore at my new address.
A met a new cashier and she was soooo helpful at the Howell store. Thank you for letting me pay my credit card at checkout. Wonderful idea!!! Thank You Kindly!!!! ???”
“Decided to stop in since we were driving my Howell. Luckily it was one of the few stores without a line outside to get inside. Definitely smaller than a normal WHBM, but it worked. I found a cute knitted silver top with capped sleeves, white and powder pink sweater or cardigan with their signature silver buttons and a nice mid sleeve slim fitted lavender shirt. They at least had the dressing rooms open to try in items. Returns back in 60 days, that's not bad.”
“Although I found what I was looking for, and some nice shirts. It seemed to me that the women's apparel selection was much smaller than I expected, and am used to.”
“Talk about Customer Service! I was frantically trying to locate a parka for my daughter in law for the holidays. I called three stores to see if they stocked the coat, and two said they were sure they were out of stock. When I called the Tangerine Outlet Factory Store, the clerk, who was cashiering at the time of the call, asked if I'd hold while she finished with a customer. Two minutes later she got back on, physically went out in the store to check the size of the one coat they had, and while it wasn't the size I needed, offer to help me locate one. She gave me the number of several stores that had more inventory of that model coat, and told me to call back if I didn't find it in the correct size. I found one at the California store, who offered to hold it, but wouldn't take my credit card over the phone since they couldn't verify my identity. So first thing the next day I drove to the Howell store, presented my ID and credit card, and they tried to reach the store in CA to have it shipped. Due to time zone differences, they were unable to reach the store, but they offered to try finding it by calling other locations. After several calls by two different clerks, they located the coat in Beaver Creek Ohio, and helped me order it to be delivered to my home. They even negotiated free shipping! The coat arrived in less than 24 hours! Cudos to the helpful employees of your Howell store, you've made a customer for life!”
“Wonderful store! Great selection! Helpful sales ladies. Nadia was fantastic and so helpful with suggestions! My friend and I had a great time shopping there today!”
“Thank you so much to the manager that was working on 03/18/22 for helping me resolve the issue regarding the digital gift card for my returned item. All the associates are friendly and helpful as well and the store always looks great.”
“Was in on 13-May-22 late afternoon and was greeted with a smile and welcome greeting I started looking for a pair of jeans a very nice young lady helped me find what I was looking for and showed me dressing room. I ened up with two pair of jeans. Great service. ? ??”
“AC helped us. His customer service was above and beyond! He worked diligently, calling multiple locations to locate a briefcase for us, all while cheerfully handling the busy demands of the store. Never once did he show frustration. He followed up the next day to let me know they found the item and would ship it to our house. We would visit this location again to see AC!”
“Every time I visit this location - they are wonderful! The store and dressing rooms are always clean, and the staff is always friendly and ready to help with whatever you need!”
“My wife loves the store! I really never find anything for me. But because she loves it so much I'm giving it five stars... You're welcome banana Republic”
“Well worth my trip tonight haven't been out to Gap in over 20 years due to it's a 45 minute drive for me to get out there.A friend of mine who lives out their, bought my son a coat, the zipper did not want to work properly and the teeth broke on it, when I call they said they could return it but yet when I got to the store the guys like well we're not supposed to because it is damaged but I see now that the zipper is not working he took the coat did the return no questions asked which was amazing and I ended up buying two things while I was out there which was well worth my drive. Thank you!!”
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“I love this store! I always find new and unique clothes here, with inventory changing frequently. They even added a men's section of nicer casual clothes for my husband. The staff is very friendly and helpful as well. This store is always in my rotation of Howell shops to check out periodically.”