“James did a great job helping me out with my old phone to new phone transfer. Some things did seem a little sketchy but it wasn't anything to really worry about. Very satisfied with the service.”
“So I went into this verizon store this past sunday due to my Metro phone completely freezing up in the screen going black. I had been with metro pcs for over ten years now and I was completely done with having to buy a new phone from them every nine months or so. I decided to switch to verizon and I went in this location and had the absolute best experience that I have ever had at a cell phone store! I worked with a gentleman named Chris and I cannot say enough wonderful things about how amazing he was in helping me switch to verizon. I was having so many issues trying to deal with metro pcs giving me my account number and my pin number that I needed to be able to change my phone number, and all my contacts over to my new phone with verizon. Chris was kind enough to sit with me over 3 hours and helped me through every step of the way in switching service providers. I was beyond impressed as well with his intelligence in helping me to be able to switch everything over to my new phone! In addition to working with chris, I also had the pleasure of working with his manager Trey too. Trey was also so kind and patient in assisting me along the process too. They both really stepped up to the plate in trying to help me with the nightmare that I was going through with metro pcs on the phone that kept refusing to give me my account and pin number I needed to be able to keep my phone number. I cannot say enough good things about both Chris and Trey! If you are looking to switch over to verizon, which I would absolutely recommend now. These are the two gentlemen that you should ask for when you go in that store. I will never go anywhere else now but this store from here on out. Thank you both for your really stepping up to help me! Chris really helped to turn a bad situation with my old phone into a great situation with my new phone(which I love)! I very much appreciate how wonderful the experience was. Thank you again guys!!!”
“Nic He was great assisting me and husband trying to locate his lost phone! We ended buying a new phone and he also helped with my new work phone. And Dylan Also helped! Thanks so much for the great customer service!”