“James did a great job helping me out with my old phone to new phone transfer. Some things did seem a little sketchy but it wasn't anything to really worry about. Very satisfied with the service.”
“Checking out is fast. Friendly employees are happy to help at check out. Things are organized. If you keep an eye out, you can find clearance prices on things for a good deal. There is a Starbucks inside and a small snack/ cafe counter. The dollar spot is the best! Beauty products are in a well lit area, which really helps for color matching and choosing.”
“I’m sad that I was Brayden’s last customer at this location. He assisted me in moving my family and our NINE devices over to T-Mobile after 20 years with Verizon. We got to keep all of our numbers, and were able to move over successfully. He had to contact Verizon for us and ended up needing to stay after the store closed to ensure we were able to take care of everything we needed. I hear he is moving to the Troy store… lucky for Troy! I have to go in and meet with Jacob(store manager) once it opens, so we can finalize the watch transfer (due to an error that had nothing to do with the store/location) and I plan to voice the praise directly as well!
Side note, though. There are practically no seats, and because the store isn’t as active with customers, your employees should at least have stools to sit on. I come from an extensive retail background (management), and being able to sit only makes your employees happier, which means the customers can be better attended to. It doesn’t make anyone lazy or not do their jobs. Please give your employees something to sit on. It’s 2024. Respect your employees!”
“I had the honor of Paul helping me today. I needed 2 new phones with 2 lines of service! He went above and beyond my expectations!! I got new galaxys23 phones and WiFi for home, with unlimited phone plans and screen protectors and cases for such an affordable price it is unreal!! He is extremely patient, kind, smart, funny and and professional!! If you are looking for outstanding service and affordable amazing prices go see Paul! Bailey was very helpful as well!! I'm so thankful I stopped in here today!! Thank you so much again for everything!!”
“Went in to pay my bill, after my 72 hour extension was used. The system for payments was down, but Nick made sure my phone was unsuspected for 5 days at no cost. Excellent customer service.”
“Target has just about everything I need, and then some. I just wish their Pizza Hut had more consistent hours. It's nice that there's a Starbucks in this target too.”
Open 24 hours
3100 Highland Rd, Howell“Was traveling and not in my area and needed directions. The short guy with a beard had customers in the location at the time and politely told me he would help me when he finished the line of customers. Once he finished, he went outside with me and explained the two driveways of the store and how to get onto the highway from there and which lanes to stay in. He pointed out the light on the corner of the store and go go through it and stay in the right lane towards lansing. Very helpful and polite. I'm moving to this area and will definitely be back just because my experience was amazing.”
“Nic He was great assisting me and husband trying to locate his lost phone! We ended buying a new phone and he also helped with my new work phone. And Dylan Also helped! Thanks so much for the great customer service!”