-
August 2024 by Michele Smyt
Just wanted to give shout out to this business...newer in town and had metal in tire causing slow leak. Brandon and Braylin not only delivered but exceeded. And, to my surprise the fix was FREE! Will definitely be back when in need of new tires. Thx! for such a great experience.
-
August 2024 by David Lynch
Was quoted price, took time off early from work, got told no that's not the price after I confirmed on phone. Then wouldn't put my tires I brought on my car because of them being down to second rubber??? I only used them for 3 months an they're 60,000 miles tires.
TL;DR. Quoted an confirmed wrong price wouldn't honor it, wouldn't install new tires I brought was 430 just wanted to shove me away. Only 2 cars in whole shop. No wonder.
-
August 2024 by Teresa
I am disappointed. I feel I was taken advantage of. I called in 7/23 to order a specific tire for my new vehicle. It was supposed to be in the following day. It wasn’t. Then I was told it would be in in the 26th at 3 pm it still was not there. So I supposedly received a “deal” where they covered the cost of two of four tires. Better tires but it still cost me almost $700 for two tires and they got three tires off my vehicle that only had about 175 miles on them looks. As I review the receipt. They charged me for all four tires. But I got a credit of 279 apparently that’s the credit for my three tires they kept. Yeah I just wanted tires on my car. I was scammed for sure. I never before had a bad experience there. Well that I was aware of. I’ve been doing business with them for the past at least six or seven years. Looks like my family will need to look elsewhere. This should not have cost me $698.60. They covered nothing and I should have had much more of a credit. It was done likely because I’m female and was in a bind due to them not getting in the tire i originally ordered four days ago. Very dishonest. Be careful of any “deals” you are offered.
-
July 2024 by FKS
Super friendly professional and helpful staff!
-
July 2024 by Joseph Pasko
I recently visited this local tire service center to repair a flat tire on my UTV. This was the second time I've needed their help over the past few years, and both experiences have been exceptional. Each time, they quickly fixed my tire by providing a new tube, treating me with the same level of respect and service as they do their larger customers. Despite the high quality of service, the cost was only around $30 each time.
These positive experiences left a lasting impression. So, when it came time to replace the tires on my primary vehicle, I didn't hesitate to choose this center over the dealership. I ended up spending $1,400 on a new set of tires, and it was worth every penny. The professionalism, efficiency, and affordability of this tire services center have earned my trust and loyalty. I highly recommend them to anyone in need of tire services.
-
July 2024 by Tom Walker
Amazing customer service. They ran (literally ran) out to my truck and picked the tire out of my hands while I was walking to the entrance. Very pleasantly greeted by everyone that I walked past in the lounge area. I set an appointment online and prepaid for the tire. It made it a breeze. Told them my name and the tire was replaced in just a couple minutes. Best experience I've had at any tire store. The staff is trained very well!
-
July 2024 by Richard Click
Top-Notch customer service from Brandon, Austin and Owen. Incredibly polite over the phone and in person. Quick, easy and professional. We’ll definitely be back.
Gotta be honest. I didn’t have high hopes. Most tire shops are complete jokes. I’ve managed other retail stores for years and I was so impressed with this shop.
These guys answered all my questions concerning tire load rating and other things I was unsure of.
They also told me where to get an alignment locally- and gave me a coupon to use towards it.
5 stars and two thumbs up!
-
July 2024 by Natalie Rose
Super nice people
-
July 2024 by Tara Dalton
Brandon made my process of buying new tires beyond easy. I bought some online but he ended up getting me way better ones for a better price. I’ve referred friends & family to this location and they’ve all said how helpful he is :)
-
July 2024 by Laura Wildman
Excellent service.
My husband was a huge and loyal fan of Discount Tire, so I decided to ask about tires before a long road trip. The customer service was great (I didn't think to get a single name), but what struck me was how pleasant and cheerful EVERYONE was.
I was in and out in under an hour.
I know that Discount Tire will help me if something happens out of town.
I have extreme confidence in the set that I bought. I am ready for whatever comes my way.
Thank you.
-
July 2024 by bud smith
I bought almost $1800 worth of tires and rims, with warranties on both. Had a problem with one of the rims and was told they would order another one. Have yet to hear from them or don't know if rim was ever ordered. Won't get anymore of my business
-
July 2024 by Lou Lacy
1 of my tires had a screw in it they fixed it fast.
-
June 2024 by Kenneth Wilson
Incredible customer service!!!!
Initially I went to Belle Tire because they were the only tire place open at 715pm and I was refused service. They stated that since they had other appointments they couldn't help me and my truck would have to sit overnight. I just had a nail in my tire. Never going there again!!!
In desperation I pulled into Discount Tires lot as I noticed some of their employees talking before they left for the day. Brandon first approached me and I asked him if he knew somebody open that could help. At this point my tire was at 13 PSI.
Without hesitation he looked at a couple of their technicians and asked if they could help with a repair. They all agreed.
Brandon, Braylon and Spencer came to the rescue!!!
They pulled my truck in at 730pm which mind you the store had closed at 6pm!!! Just after it was pulled in I was greeted by Spencer with a bottle of water.
All three of them worked hard and fast to get it done and back on the road. They sprayed tire shine, torqued all 4 tires and made sure that they were all set to the same PSI before leaving. They also made mention about a 6 minute bay time on all of this.
They also stated that they just wanted to make sure it was safe to drive on the road!
I cannot express how thankful I am. I needed to get to work tonight and they made it happen. Also, in the morning I am heading up north 3 hours away pulling a camper and I don't have to worry about my tires.
In the future I plan on taking all of my business to Discount Tire but specifically the Howell location. I'm telling everyone about this!
Brandon, Braylon and Spencer - Thank you!!!! You guys rock!!!
-
June 2024 by Bruce Pietila
Brought in tire to be patched. They got it done quickly for no charge.
-
June 2024 by Lawrence Thompson
Very helpful, they sealed my lawn cart tire
