January 2023 by El Kabong
My son had fraudulent activity on his old account that we closed out. 3 months later, son received 6,400 from Grandfather's trust. We opened a new savings and checking account with a few spending safeguards in place (my adult son is autistic and can be taken advantage of.)We waited a week. No access. No money. I went in a week later: We were told he was banned from ever having an account due to fraudulent activity. THEY TOOK OUR MONEY AND RE-CUT A NEW CHECK, STATING 7 TO 10 BUSINESS DAYS ARE NEEDED FOR US TO GET OUR MONEY BACK.SERIOUSLY?!!It's now 2 weeks since we "opened an account" with Huntington. NOW I'm being told it's going to take another few weeks. How is it that a bank is able to take thousands of dollars from a vulnerable adult, call them a fraudster, then hold on to their money for an indiscriminate amount of time?