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February 2024 by Rick Smith
FOURTH REQUEST - 02/20/2024Interesting I visited your fine store today, obviously in spite of your incredibly incompetent General Management the store is the finest I have ever had the misfortune to set foot in.In deed it is one with the most obvious display of pride in their job and employment I have seen. They had no idea I was coming and this is exactly the way it looked the first time I walked in.You buffoons do not deserve the fine people you have. I will frequent any store but DG and when necessary to visit a DG I will talk to your people about alternate employment opportunities.THIRD REQUEST - 02/06/2024Well I see it isn't just your front line Non-operating management that is incompetent, rather it is endemic throughout your organization. I am not going away and believe I can escalate well beyond your current cost of failure which, now, is squat in the scheme of things. You see I spent a little time as a Teamster and you abuse your people. Hmm, opportunity? You let me know.If you are not following me look up the concept of 1-10-100.You are currently at 1. How far do you wish to go?Your call, I 'm just along for the ride.I will keep checking back - You have my word on it.Second Request - 1/21/24 DG I would like a written response PLEASE!Asking kindlyThis was among the cleanest, neatest, most stocked Dollar Generals I have ever been in. I live in rural Michigan and they are everywhere here. I was a 26 year Management person for UPS with experience in operations, customer service, sales, sales management, and security. I have done hundreds of inspections or audits. I assumed they were getting ready for an inspection or audit. She said no, she had just had one. I said well I am sure you did outstanding on it. She said no we were the worst in the county. Having spent more time out of operations than in operations I observed a lot of different management styles. This one is not one I particularly admired. There is no way this store made all of those improvements in one week. No way at all. This is a caustic management style that causes issues for the manager and the whole team. I hope he gets some coaching as this is certainly a teachable moment.
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January 2023 by V1of 2018
Have been here a few times but saw one worker berating another girl who was almost in tears haven't been back since. Typical DG store with good selection.
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December 2022 by Kris Wood
Crew is good at what they do in this store!
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November 2022 by Rich Anon (Mr Anderson)
No problems only nice people putting in the hours. Sometimes I feel they're overworked. But coping well...
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August 2021 by Paige C
Got a bunch of stuff at great prices!!!
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August 2021 by Sheila Collins
Love it
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April 2021 by Coe Bradley
Better then Wal-Mart..
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March 2021 by Robert Potter
Clean, well stocked. BUT the cashierLacked personality, was as if it was aBother to check someone out....
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March 2021 by Jared Trout
My go to place in town to go when ever I need something, very friendly staff
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December 2020 by Cary Rudloff
Standard DG. they have what you want.
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December 2020 by Fredrick Burton
Shelves in medicine isle constantly empty.
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December 2020 by Dawn Arbogast
Good prices
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November 2020 by Lynette Long
Very well stocked store! I managed to get everything I was looking for. Staff was very friendly and kind. Was able to get in and out quickly.. Store was very clean and easy to navigate around while maintaining social distancing.
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November 2020 by Carpe Diem
I am highly satisfied with the service I got today. The peroneal who is working there are very helpful and nice. We need more people like that. Thanks
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November 2020 by Sandy Zaborowski
Great! So glad dollar general is in Horton. I should buy stock I'm there so much!]
