O'Reilly Auto Parts provides a helpful and pleasant experience for auto parts needs. Employees are consistently described as great, wonderful, and extremely helpful, offering immediate and friendly service. They assist with finding correct parts, provide installation help for items like wiper blades and batteries, and can offer discounts. The store is clean and welcoming, even to pets. Customers report quick, efficient service and express strong loyalty, stating they won't go anywhere else after their positive experiences, which include support with parts, installation in all weather, and resolving various vehicle issues.