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June 2024 by Lori Dentch
I'm am very sad to say I am a VERY Dissatisfied, distraught and Disgusted customer. I Will Not Recommend anyone see him for repairs. I trusted Ed Coleman after having heard good And bad reviews. Have had him do other work and consults with only good results. This time was Waaaay different. Went to him asking for an brake, rotor and wheel bearing Inspection and oil change. I had previously been told $70 for the oil change .No problem. The Inspection Specifics I wanted done were printed clearly. Several fluids were marked as low, by an oil change place, the day before . that place would Not check the Brake fluid. But said it looked low from Outside the container. They recommended that I see a mechanic to check the brakes and rotors. So I went to Colemans. I expected to pay for the oil change and inspection for between $100-$170.
When I contacted Ed, he informed me that he had REPLACED the brakes. The bill would be $450!! Plus $70 for the oil change=$520!!! I was SHOCKED!!! I had NOT ever received a Call asking if I wanted this service!!! As far as I know, that Call Before repairs is the Law!! I Did Not have bad brakes. The brakes did not malfunction. I told him that. When getting my vehicle back, I asked "Ed, when was it I asked for my brakes to be replaced?" His reply"the first time we talked about it." I informed him I had asked for an inspection and only an oil change .I had Not told him I needed a replacement.
He gave me my key and said no charge. Great. He didn't charge me for something he didn't Ask if he should do. He DID NOT give me the Receipt!! And stomped away. As if I was at fault.
Then I went to his shop to pay for the oil change and get the receipt for my records. I felt that was the right thing to do. His son could find no receipt. He said he'd talk to Ed and have him give me a call. No call. When I tried again for the receipt for my records, and pay for oil change . I was Refused. Told that it was a Gift. And NOW, Less than 200 miles later, there is a very noticeable Grinding sound and vibration. And I have NO RECEIPT! As proof to WHAT the work was inspected or replaced: parts, fluids, etc... that were performed on my vehicle. I told Brian that. He said "we won't do any further work because it seems you don't trust us. So, suffice it to say, there were many more details within these interactions, including dishonest remarks, from both men, I've not included. and I have to go find Another ?honest? Mechanic. Horse and buggy!! Where are you??? Lol
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May 2024 by John Melson
Cheap and reliable service which is hard to find nowadays.
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January 2024 by april brandon
Always reliable work
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December 2023 by Heather S
I'm a nurse have no clue about cars, called for a price to get my cadilac fixed and the man said I was wasting his time... I will never go here or recommend this place.
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September 2023 by matt scanlon
Very trustworthy
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June 2023 by Susan Dauw
I damaged one of my tires and Ed Coleman bent over backwards to make me happy and satisfied, he was pleasant, knowledgeable, quick and fair.
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March 2023 by Elizabeth Asbury
They are absolutely the BEST! Called 5 mins before they closed and they were able to get me in the next business day did a huge job on my car and still had it done by the end of the day. Came in to pick my car up asked if they could look at our truck and they were able to have it fixed a few hours later. They do great work and are really nice. Definitely bringing my vehicles here from now on.Services: Steering & suspension repair
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January 2023 by Terry Connell
Coleman's has been our go-to for auto repairs over the past 120 years. They have always provided exceptional service, regularly above and beyond, and often at surprising LOW cost! The staff is communicative, and their judgement and advice has proven trustworthy. They recently performed an engine head replacement, gaskets, timing belt, power-steering pump, water pump, brake repair, oil change and exhaust repair that brought my daily driver back from the dead within only a few days, and at a total cost FAR BELOW vehicle replacement cost. In 2022-Q4, used car prices are up 40% over last year, and even 20-year-old mystery junk can run 10's of thousand. Cleman repair service is THE way to go!Services: Auto exhaust system repair
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November 2022 by Mrs. Noble
Ed Coleman and the guys here are dang good. They are honest, straight forward, and fair. I had 2 different people throw in the towel trying to find what was wrong with my vehicle and they found and fixed the issue in a day or 2. They earned a forever customer with me and my husband and we've had lots of work done from them in the last year. Best and most trustworthy shop I've ever taken my vehicle to. We won't go anywhere else!
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October 2022 by Katherine Bair
Ed Coleman work on my classic car, and did a fantastic job. My brother-in-law, a mechanic, recommended him. Good job, Ed!
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September 2022 by Noble Dutchess
Ed Coleman and the guys here are dang good. They are honest, straight forward, and fair. I had 2 different people throw in the towel trying to find what was wrong with my vehicle and they found and fixed the issue in a day or 2. They earned a forever customer with me and my husband and we've had lots of work done from them in the last year. Best and most trustworthy shop I've ever taken my vehicle to. We won't go anywhere else!
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August 2022 by Kelly McMillan
Coleman’s has been working on my vehicles since 2013. I have never had any issues with the maintenance provided and the prices have always been fair.
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February 2022 by Shantel Noble
Ed Coleman and the guys here are dang good. They are honest, straight forward, and fair. I had 2 different people throw in the towel trying to find what was wrong with my vehicle and they found and fixed the issue in a day or 2. They earned a forever customer with me and my husband and we've had lots of work done from them in the last year. Best and most trustworthy shop I've ever taken my vehicle to. We won't go anywhere else!
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January 2022 by Bruce
The owner is much more than an assembly line mechanic. He understands the theory and knows the ins and outs of the specific makes and models. I would recommend this auto repair company to family and friends.
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November 2021 by Mike Swantek
Great job, by honest people.
