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September 2024 by olitz ezria (Gladiatorgirl)
Great service!! Wonderful people, especially Ken, the owner and his wife Danielle!! The body shop returned my vehicle to me running and looking brand new!! That’s not an easy job to do when a deer hits a car!! I will always recommend Austin’s Body Shop!! Absolutely the best!!
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June 2024 by Tom Gohsman
I could not be any happier. Danielle and Ken were right there with me, gave great service. Holly is so lucky to have a quality collision company that is family owned and operated.
I highly recommend them.
Thanks to all of you for a great job
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June 2024 by Ryan Griggs
We love referring clients to Austin’s for work they may need done. Always exceptional work and great quality.
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June 2024 by Nicole Schornberg
Brought my Cavalier in to get a door replaced after it was backed into while parked. Despite it being nearly 20 years old, they found a door and repainted it for a perfect match. The staff was very friendly and they were able to hook me up with a loaner vehicle so I could get to work while waiting on the repairs.
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November 2023 by Tammie Slate
Great people great work Ken and Danielle we're so helpful and friendly
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November 2023 by Alivia Green
I’m pretty disappointed tbh. I brought a front bumper I picked up From a junk yard that I got for $50 dollars, mind you it also came with fog lights…. I brought it here to have it sanded and painted to the color of my vehicle. I was told that it was not going to fit my car and asked if I was sure about it bc it was from a 4 door sedan, but I have a 2 door coupe. I reassured that it was fine and even my boyfriend told them it will fit we just want the color changed. And what do you know, fits better than my last one :) They were going to charge me a little over $200 for a sand and paint and said that was a normal pricing for them but offered to bring it down to $164. I accepted it. took a day for the bumper to be done which is normal. I arrived to pick it up after receiving a text saying it was ready and when I got there, I paid, and they sent us on our way and said good luck. I am writing this review now because, I have been washing my car like I do frequently. With micro fiber towels and soapy water, And have noticed the silver paint is chipping off clean. And is revealing the red color of the bumper. (The car I took the bumper from was a red focus.) so they clearly did not even sand the damn thing. Idk why, but they didn’t. You can still see the paint that it originally had and the red paint underneath the silver paint still sparkles. I’m just pretty upset about it.
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October 2023 by Steve Savage
Nice and honest people!
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April 2023 by B B.
Took 3 times to finish fixing our car that was damaged by a deer accident. Obviously no one got in and test drove it before calling us to say it was done. Alarm sensors went off 150 feet after I pulled out of their drive. The paint job was absolute garbage. You can totally see the difference between their job and the other untouched body panels. Orange peel texture and color is off as well. We will never ever go here again. They took the insurance money and ran. No care into how the final product looked or performed. Try anywhere else but here.
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March 2023 by LouAnn Pettibone
Great service and awesome work!
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February 2023 by Lee Yelinek
In my opinion, the work is higher quality than the dealerships
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November 2022 by Darin Cates
Fantastic customer service! I highly recommend them!
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August 2022 by Jason Rusk
Very good customer service
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May 2022 by alma
They did a good job fixing our car, that was hit by a deer. It took a little longer, than we expected, to get our car back, and, they didn't have a loaner. They sent a truck, free of charge, to tow our car to their shop. We would go to them again.
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February 2022 by K.C. Baran
Good work and fair prices.
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November 2021 by Colleen Bonnelle
Ken & his team did an amazing job on the rear passenger door and front bumper/frame on my 2012 Kia Optima. When choosing an auto body shop, I definitely recommend Austin's Body Collision!