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November 2023 by Bryan Jones
Always professional and good quality.
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October 2023 by Bob Steenwyk
Awesome staff
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September 2023 by Doug Engelsman
I had West Ottawa sprinkling install a new Hunter irrigation system in June 2023, Adam and his team did a fantastic job, very professional. Very happy with the Hunter equipment, I highly recommend West Ottawa Sprinkling!
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August 2023 by Denise Nestel
Excellent service! Very helpful technician! I needed to adjust the system for new landscaping. The tech patiently went through each zone, explained what he recommended and made the adjustments.
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July 2023 by Dennis Alexejun
We received excellent service today from West Ottawa Sprinkling. We have been using them for over 30 years. The technician arrived on time and completed the initial work quickly. He also walked around our entire system and made additional adjustments and repairs. He was friendly and I enjoyed our discussions on our sprinkling system. I highly recommend them for your sprinkling system needsService: Irrigation system repair & maintenance
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June 2023 by Brian Tol
They provide good service. However, when they're busy they don't provide clear and timely communication with scheduling.Service: Irrigation system repair & maintenance
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June 2023 by Zach Fizer
They fit me into their busy schedule and I could not be happier with West Ottawa Sprinkling!
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June 2023 by Steve Van Vuren
These guys are top notch. Had issue with my system and they came out and repaired it very quickly. Very knowledgeable repair people and very friendly. They are willing to make sure everything is running perfectly and have all the parts available on Their truck for repair. Corbin was my tech and was awesome. Thank you for coming out.Service: Irrigation system repair & maintenance
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March 2023 by VTL
i’ve utilized west ottawa sprinkling over the past four years and find adam and team reliable, professional and problem solvers. many thanks. keep up the great work!Service: Irrigation system repair & maintenance
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March 2023 by Donnella Maynard
We moved into the home in early August only to find the old sprinkling system was shot. We contacted West Ottawa Sprinkling immediately to have a new system installed. Very disappointed in the communication between myself and the company. It took a month all together. By this time our lawn was in pretty bad shape. On top of our lawn looking bad they added to it! I cannot believe the way they left my lawn! Where they dug it up to install pipe, where they dug to install heads, all of it was left as is! They didn't bother in any way to mask the fact they were there. No tamping down the earth, no seeding or hydro seeding, Adam was supposed to come out to inspect and speak to us about our system. We have yet to see him. I have to hire someone now to come in and "fix"their mess. I will probably have another company come in to maintain system. I can't use these people again, completely unprofessional. PS.. we really liked Randy though. He was a straight up good guy!Service: Irrigation system repair & maintenance
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March 2023 by A Shepard
If I could give a zero I would. I paid this company to winterize my sprinkler system and when my pipe burst the next winter I called. It took Adam two weeks to call me back. He made several excuses about why it was my fault, none of which made any since because I am not a sprinkler professional or a plumber. He finally agreed to fix it and once he fixed it he sent me a bill. When I called to question why I was billed he said it was because there was a Valve that was part of my sprinkler system that was broken causing the pipe to burst. He refused to cover the cost. When I told him I wouldn't have used him to fix the pipe if I knew he refused to cover his work he began to argue with me. Sad excuse for a professional service!!I'm did hang up but I'm pretty sure that spending 20min on the phone listening to you make excuses was more than enough time for you to rectify the situation or come to an agreement. Bottom line this whole "explanation via Google" shows their lack of professionalism. When a business doesn't take accountability and you see they are impossible to work with, most people will just end the conversation. Im not the type of person to be manipulated. I hired you for a job you didn't do it and blamed me. (ps it was over 70 degrees when I started up my sprinklers because we needed to clear out waterlines of air... Didn't think that was a huge problem since they waited until Nov to even winterize them.) ?♀️
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March 2023 by Phil Moro
Adam and his team were very detailed throughout the entire planning process and installation. Adam came back out to our house after the initial install to ensure the system was dialed in and effectively watering our new hydroseed.Service: Irrigation system repair & maintenance
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March 2022 by Courtney Garber
My husband was on a job site with his trucks parked and doors open to get ready to start their job. The sprinkler tech came and blew out the sprinklers at the home resulting in the water spraying directly into the truck interiorer. He called the company and spoke with a woman and explained the situation and she said she'd have someone call him. No one did. He called again a few days later and spoke with another woman and was told the same thing and they still haven't called to address the damage or what will be done to remedy it. Very unprofessional refusing to acknowledge the employees mistake or offering a solution.
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March 2022 by Sarah Whitmer
We were in need of some repairs to a new sprinkler system. (The company that installed it in 2020 apparently went out of business over the winter.) They came out and did the repairs and start-up for spring. Everything has been working great!
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March 2022 by Rodney Arnold
He did exactly what I needed. I needed a pipe ran under my sidewalk with garden hose attachments on each end. AWSUM job!
