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June 2024 by Jazmin Rodriguez
24 hours later and I'm still waiting on one 8x11canvas photo ....beyond disappointing i
Was hoping for a nice gift for my grandmother and when I went in to pick it up Not only was it not ready but I was rudely told it might be ready in 6 hours .... I sure miss the age of one hour photos
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June 2024 by Cindy DiCarlo
This pharmacy Actually closes at 9:30. If you show up at 9:40, you will be sent away to the 24 hr Butternut location. My husband had an injury and was discharged at 9:30. We went straight to the closest pharmacy only to be told we can’t fill u til morning because we are too close to closing time! Being from out of town, we found this super annoying,and probably against store policy. The Butternut location told me they should have filled it!
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May 2024 by Chris Hodak
Your employee Sa was very cheerful at the counter and it brightened my day. Thanks Sa!
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May 2024 by Sally Myrick
I’m a stock holder and your Holland mi store sucks. Wait wait wait for a prescription.
I’ll be selling my stock, I see no progress in your performance over a yr, both in general merchandise or prescription service!
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May 2024 by Mitch Geiger
Been getting my perception there for the last 6 years after yesterday they toll me I can't get my perception after talking with them I left then a hour later they call me back and apologize.and said my perception was ready for pick . went back and they said we don't have your perception.sad place I will be going elsewhere
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January 2024 by Dan Pan
The pharmacy has the worst service imaginable. Rude, disrespectful, arrogant!
No thanks Walgreens! We have choices!
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December 2023 by Beau Troutman
Takes excruciatingly long every single time to pick up a prescription.
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December 2023 by Nancy Overhiser
DO NOT WASTE YOUR TIME!!!!!I called 3 days in a row to get a prescription refilled. Each time they told me it would be ready in 90 minutes. And when I call to check on the status it said they weren't filling anything. I called today and was told 90 minutes again. When I got here they had no record of me asking for a refill. So now I am here waiting to get a med I needed 3 days ago.Do not come here, they are always slow and can't seem to figure out how to fill meds!!!!
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November 2023 by Stephanie Davis
The store is great but the pharmacy is absolutely incompetent! They don't even deserve 1 star! Stay away if you care about your health because they don't ! They will screw up your medications and your insurance then act like you are in the wrong when you finally go off on them after they screw up every month for 3mos in a row!
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November 2023 by gabrielle Long
Worst pharmacy is ever seen in my life. Never had your prescriptions always trying to push generic meds when u wants name brand even your insurance wants name brand. They treat people like garbage and leave your in line for hrs. They don't care and it's obvious. I sent in my prescription a week ago thinking it would be ready in time. They said they aren't even going to put in a request until tomorrow.
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November 2023 by Greg Merrill
This location is by the far the worst Walgreens out there. Pharmacy always has a line of at least 3-4 people and usually takes them about a half hour each. Nobody behind the counter seems to have any motivation to do anything, let alone do it timely. Drive thru is supposed to be quick but better reserve at least an hour. Each lane is always 3-5 cars deep and again take forever doing ONE AT A TIME. Also been called by them saying meds are ready, show up 2-3 hours later and it’s still not ready. This is the case on every single visit. Done with these clowns!
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November 2023 by Stephanie D
The store is great but the pharmacy is absolutely incompetent! They don't even deserve 1 star! Stay away if you care about your health because they don't ! They will screw up your medications and your insurance then act like you are in the wrong when you finally go off on them after they screw up every month for 3mos in a row!
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September 2023 by Nicole Montgomery
I’m not one to leave reviews but the pharmacy at this Walgreens has had some issues recently with filling prescriptions, communication, and wait time. I was told my prescription would be ready for me same-day. Got a text that it was delayed. My doctor wanted me to get my medication that same day so the delay was actually an issue for me medically. I went the next day to pick up the 3 month supply but after waiting 20 mins in the drive thru (after being told my prescription was ready), I got to the front of the line and was asked to wait in line again because it wasn’t ready. I waited over 40 mins total and only one month supply was ready. Was told the rest would be ready 5 days later. I didn’t need the other 2 months immediately so I waited an additional week beyond the 5 days to go back to the pharmacy. I was just told that they do not have anything in stock for me and that insurance will not allow me to pick up the other portion of my prescription until the end of the month. I was not told this at any point. Very frustrating to have to go 5 times for one simple prescription fully covered by insurance, and be told all different answers with no apology for the miscommunication or wait time. I would not recommend this Walgreens pharmacy to others. The store itself is fine.
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September 2023 by Nicole De Vries
I’m not one to leave reviews but the pharmacy at this Walgreens has had some issues recently with filling prescriptions, communication, and wait time. I was told my prescription would be ready for me same-day. Got a text that it was delayed. My doctor wanted me to get my medication that same day so the delay was actually an issue for me medically. I went the next day to pick up the 3 month supply but after waiting 20 mins in the drive thru (after being told my prescription was ready), I got to the front of the line and was asked to wait in line again because it wasn’t ready. I waited over 40 mins total and only one month supply was ready. Was told the rest would be ready 5 days later. I didn’t need the other 2 months immediately so I waited an additional week beyond the 5 days to go back to the pharmacy. I was just told that they do not have anything in stock for me and that insurance will not allow me to pick up the other portion of my prescription until the end of the month. I was not told this at any point. Very frustrating to have to go 5 times for one simple prescription fully covered by insurance, and be told all different answers with no apology for the miscommunication or wait time. I would not recommend this Walgreens pharmacy to others. The store itself is fine.
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September 2023 by Frecky Lewis
Arranged like most Walgreens, so no problem finding things.
