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November 2023 by Tanya Burton
Very honest! I recommend this place. Very friendly and did a great job!
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November 2023 by Michael Moore II
Very accommodating, professional, fast service and understanding of the situation that my son and I were in. The guys there saved our week long trip we had just started on when my truck broke down. Can’t thank them enough, would recommend them to anyone.
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August 2023 by Trevor Young
Guy and Nick are great to work with. Fast and reasonably priced and fixed 2 big issues with my van. Definitely will be using them from now on. Highly recommend.
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August 2023 by PAMELA PERRY
They took my truck in for brake job and shaft axel repair on Tuesday. Never got it back til following Monday. Although the brakes were very bad and they said they were lots of trouble to remove I gave them that extra time. Then when I got it back I noticed it drove funny. Thought I needed maybe a front end alignment? Took to Accel Transmission in Holland . They said the axel shsft was lose. Bolts were not tighten up. My exhaust was hanging . $150.00! To fix their job. I contacted them but they have not returned my calls. Adding to my review. And answering your question. No one has called me. Or left a message and the exhaust work had to be fixed because it was left hanging . The biggest concern for me was the axel shaft not being bolted back up correctly . This could have done damage to it and cost me more money
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August 2023 by Eddie Sanchez
I had forgotten why I had stopped doing business with them. But they were my only option at the time.
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June 2023 by Pete M.
Went in to get my brakes fixed. Met with wanting to help me out. After inspection Dennis informed me with what was really happening to my vehicle. Honest and integrity go a long way. Great visit! Highly recommend.
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April 2023 by Ethan G.
My car has been running like absolute s&$/. I have been to multiple auto repair shops, tuffy got my baby running right. Fantastic customer service.
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January 2023 by MsFlyingdove ..
was going to take advantage of the coupon deal for some services I need but due to the following I couldn't1) was told I MUST print out a coupon (really?? nowadays people simply scan the bar code on a smart phone just about everywhere u go for coupons02) was told there is NO waiting room 3) was told it's drop off only (for 2 & 3 this won't work for persons who are unable to leave as this vehicle is their ONLY VEHICLE and MUST WAIT FOR IT TO GET DONE!!)Really disappointed in this place of business, and must say they need to change to roll with the current lifestyles (single people) and current going green saving trees thing too,,, u shouldn't have to print coupons!!
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November 2022 by Dave Tipp
Told me the car would be ready before I had to work. 5 hours later, they hadn't even pulled it in the shop to look at it. Next time I'm going to the dealership. Might cost a little more but it will be done when they say.
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June 2022 by Rick TerHorst
Car was in a desperate need of an alignment. I was able to drop off at night and have vehicle serviced the following day. A few other places that I contacted were two weeks out. No concerns with price. Car drives much better now.
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May 2022 by Elizabeth Gordon
I took my car there to have a manifold put on it and they didn’t replace the seals. So I took it back and all they did was tighten it down and charge me out the yong yang. So then someone insisted I take it back to have struts and brakes done (huge mistake). After taking more then a week to fix it the manager told me he decided to start working on 4 other cars in between mine so when I got it back it was worse then when I dropped it off!Services: Exhaust
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March 2022 by Sally Rodriguez
Glad for the payment plan. However I asked for old parts and was not given. Said they were thrown away. Will probably go to muffler man next time.
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March 2022 by Gustavo Pacheco
Great place, had a bolt in my tire, they got me in right away and didn't charge me for it. I had break trouble before and they got me in same day and out in a couple of hours. Great place, would highly recommend this Tuffy location.Services: Brakes
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September 2021 by Steven Pace
What a great place! My wife and I drove up to Holland for a wedding last weekend. We got there on a Friday night and my back brakes were making an awful grinding noise. Tuffy was one of the only brake places that was open on Saturday. I got there early (1st person there) and told my story. They were very nice and said that they would assess the situation and let me know what I was looking at. Within 2 hours, I got a call back. They told me what it was and how much it would take to fix it and (most importantly) that they could fix it the same day. They ordered the parts and had it fixed by 1:30 that afternoon. It ended up being a very good experience.Service: Brakes
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September 2021 by Dylan All
Don't depend on this place for the FREE Ac system check. FREE courtesy inspection. It's a lie I tried to schedule an appointment and they said it's first come first serve but they said they have been working on the same cars for multiple days and aren't taking any new cars. Don't waste your time!!! You should look elsewhere!!!
