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February 2024 by Angelina Boyles
Amazing Service! Worth the wait in line. Pedro and Daisha were great and fixed all the issues created at the South Washington authorized retailer location. Save yourself the time and headache and come straight here!!
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February 2024 by J Wierenga
Adam, Daisha, and Cedrick helped solve an unusual porting issue after I signed up! They were wonderful to work with and got my pho e up and running quickly!
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January 2024 by Mikayla Stjohn
Store is clean and seems to run quite efficiently. Employees we’ve encountered are all helpful and friendly. Special shout out to Trizzy, she was very helpful and patient with our phone problems. Seems to be a very knowledgeable staff.
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January 2024 by Alora Jeffers
Got my son his first phone for Christmas and it was riddled with issues, after two months of dealing with tech support I finally went in the store for a second time as a last ditch effort. Robert M. helped us fix this long running issue within 30 minutes! He was polite and personable the entire time and added a calmness to the situation. Highly thankful for this team.
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November 2023 by Denny Stoel
Very cooked, stopped to check on their service, got a bill for $235. A couple of months later. Never signed up for anything. Took several phone calls, letters, and finally a trip to one of their stores to get everything settled. I hope, time will tell.
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November 2023 by maryelin polanco
Super good this place to shop
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October 2023 by Jaycee W.
T-Mobile is very good no contracts and tricks like Verizon. I switched to Verizon and regret it
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October 2023 by Jenna Vanrhee
Went to T mobile to have my old phone transferred to a new phone and the guy who helped me was phenomenal!! He was the best multitasker I’ve ever seen and his customer service exceeded all m expectations! Thank you so much!!
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September 2023 by Amanda Lee
I upgraded from Apple to Samsung and Adam helped make sure the switch was seamless. I appreciate his professionalism and expertise and I LOVE my new phone!
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July 2023 by Heather Iverson
My husband and I are switching to T-Mobile from Verizon and have been working with Trizzy who is amazing. She has a bubbly personality and is friendly. She has been so helpful throughout this process even though we have had some hang ups on the Verizon end of things. All of the staff has seemed very nice both times we have been in there, but Trizzy is a gem!
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July 2023 by Kira Malinina
came twice with the same request, and did not solve the problem (
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May 2023 by Dietrich Klemm
Trizzy worked with me on a difficult issue for over 3 hours across two days. She was friendly and supportive even though my problem was super aggravating! 100% recommend working with her and her team.
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January 2023 by Sherry Moore
Customer service is terrible. Sales person or other staff were not helpful, Rushed us out the store, We did go to another store where employees were friendly and very helpful. If you want good service, avoid this store . They need more sales and customer training .
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December 2022 by denis martinez
The employee was very helpful, she set everything up in less then 20min! My AT&T speeds were atrocious this new T-Mobile home internet device is amazing!
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December 2022 by Jaclyn Maatman
Staff was incredibly helpful in setting me up with a new phone, a new plan, and my old number. They had a lot of their hands with the problem I presented them but (I believe these were their names) Adam and Karen rose to the occasion. Thank you for a small holiday miracle!
