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April 2023 by Stacey Jensen
My closest friend had all my tax information compromised. Never got her stimulus checks or tax money back for two years. They skated around the issue for a years. Got a new tax professional and they cleared up my issue in 2 months. Clearly there's a problem here. To this day she still get audited because of fraud because of this company. She got 2 years back of taxes after the new professional fixed everything that was compromised. Something very fishy with this company.
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November 2022 by Alexis Trujillo (Alexis Nicole)
Been going here for years and I never had any issues with my tax return done by them. Always satisfied with service and get the most out of my return. I understand Rosemary is a busy lady so waiting is not a complaint when a business is good.
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August 2022 by Sally Kelly
Rosemary promptly and professionally met my emergency need for notary services on a day/time when others were not available. She went the extra mile to get witness signatures, too! Thanks!
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May 2022 by Alexis Ortiz (Alexis Nicole)
Been going here for years and I never had any issues with my tax return done by them. Always satisfied with service and get the most out of my return. I understand Rosemary is a busy lady so waiting is not a complaint when a business is good.
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April 2022 by Julie
All of my private information was compromised. I filed an Identity Theft Affidavit.It's been over a year and I still have not received my return from 2020.I just filed with them again March 30, 2022 (bc benefit of the doubt) and according to the IRS, I never filed and have no status of a refund.
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April 2022 by PaolaMonae Gmz
Bad experience myself Recommended my son, and same thing. Did our taxes, PAID on our way out (PAID!!!) And neither of our bank accounts were added on our refund so our refund will be mailed out to us.OH it was stated and account was given, but they didn't do there work!! seriously!!! Yolanda? or Them "receptionist "!
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March 2022 by Erika Porras
Very unprofessional, I have an appointment at 6:00PM and it was 6:20 PM waiting for them and they call somebody else that arrived after us, never going back.
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March 2021 by Kara Castillo
Great ppl. Helped me out when I had a questions also.
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February 2021 by Barbara Williamson
Absolutely the best professional tax service offered in Holland. Bilingual staff offering many service options to quickly expedite your income tax processing. Fees for processing very reasonable. Fast, reliable friendly staff to accommodate your Tax and Notary needs.
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February 2021 by Marialuisa Sanchez
Highly recommend! I absolutely love Rosemary, she has been filling my taxes since I moved to Holland (a little over 6 years ago.) ? If ever a problem should arise, she has been so quick to get the issue resolved. I’ve had nothing but pleasant experiences with the staff, they are professional & friendly. I honestly think the prices are very reasonable, definitely in comparison to where I filled previously.
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November 2020 by Ashley VanRyswyk
Two of the ladies are just awfully rude always
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March 2020 by Cody Hardy
I've had my taxes done here the past two years and has been great! Quick, easy and accurate!
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February 2020 by Brian H
This will be my forth year having my taxes prepared by Pro Tax. Every year they have been incredible. Even with all the additional tax documents that I had to file. Very professional and timely. They answered questions that I didn't even know I had! Will continue to use them for all of my tax preparation services.
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December 2019 by Sonia Lopez
Very unprofessional. Had all the front staff members flirting with some guy that had come in. And this gentleman was throwing F bombs left and right. We’ve had our tax returns done there maybe two or three times now and when we call and schedule they let us know what documents we need and some how once we get there for the appointment we’re missing something. So we have to come back and finish the appointment at a different date with all the necessary information. Fine. But when we come back RoseMary has to start our whole application again. On top of that we gave her new bank account information and that wasn’t changed. And we also have a new address and that wasn’t changed either. Rose Mary is very nice I’ll give her that but not punctual for appointments and I’m not confident she is even doing the tax return correctly with all the information she missed/forgot to change.
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December 2019 by Aleman Auto Repair
Rosemary Sucks, She Cant follow up With her Customer Very unprofessional. Will never Due Business With This Company Again.
