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January 2024 by Steve Immink
I had a wonderful experience with Lakeshore Autos. Few weeks ago, I stopped and walked around. At first I was kind of hoping someone would come out, but again the temperatures were freezing cold and it gave me time to look around.I then left came back in about 2 weeks, stepped in the office and said I was interested in the 2014 Subaru Tribeca. He gave me the key so I could sit in it and look it over. We sat down and talked about the vehicle, but I still wanted my son-in-law to inspect the vehicle for me and go on a test drive for me.Just note I do realize that during the process, if another person came that was interested, I wouldn't blame Jason to proceed with the sale before me.Because of my constant communication with Jason and Jennifer, I think they realized they had a sale. I then walked in, went over the total price including fees, insurance and extended warranty to get the final price.Per our conversation, I got the money ready the next morning, went to them and picked my vehicle. After riding around for a few hours I noticed some minor things I didn't before in the previous test drive. Maybe because I drove the vehicle for a longer duration. Anyhow, I drove back to Lakeshore to address my issues. Turns out the issues were due to that feature not being available or me not knowing which buttons or levers to use.All in all my experience with Jason and Jennifer were top notch.If you're looking for a no hassle, non-invasive way to shop for a car, Lakeshore Autos is for you.
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September 2023 by Char Char
Terrible terrible service. I am completely floored. I had been working with someone here for weeks about a car and called multiple times today to finally setup a final test drive after repairs had been done because we are seriously interested in purchasing. I wanted to make sure it was still available before we drove from out of town. Called multiple times and no one answered. Got there and was told it had sold. They knew I was interested in this car, knew I was coming this week and had previously set up a pre purchase inspection but had to cancel it because the car wouldn't start on their lot. And now they aren't answering phones during their work hours wasted my time and have nothing to say for it. I'm livid.
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September 2023 by Charlsie D.
Terrible terrible service. I am completely floored. I had been working with someone here for weeks about a car and called multiple times today to finally setup a final test drive after repairs had been done because we are seriously interested in purchasing. I wanted to make sure it was still available before we drove from out of town. Called multiple times and no one answered. Got there and was told it had sold. They knew I was interested in this car, knew I was coming this week and had previously set up a pre purchase inspection but had to cancel it because the car wouldn't start on their lot. And now they aren't answering phones during their work hours wasted my time and have nothing to say for it. I'm livid.My own car broke down on the way home driving back from Holland. My entire weekend ruined and could have been avoided by you answering your freaking phone.
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July 2023 by Corky
I bought a Nissan Rogue from Lakeshore Auto's and could not be happier. Jason Is very professional and answers all of your questions, and shows you the carfax.You are treated very well, no high pressure sales person. He doesn't pressure you to sign papers before you leave the building. He also works with you. I would highly recommend buying from here.
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June 2023 by Dave Asselin
The team at Lakeshore Auto made my car purchase unbelievably smooth with very easy going sales approach and great customer service. I had some complications with a license plate transfer and the team took care of the situation without any work on my part. I’ve had the car for a month and couldn’t be happier with the price and condition of the car where I feel I got the better end of the deal.
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June 2023 by Max ShrontZ
Jason is great, we've purchased two cars from him and love the vehicles.
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April 2023 by Kristi Kozal
I bought a 2010 Ford Escape several years ago and just want to say how happy I have been with my car. We own a bodyshop and my husband said it was the nicest used car he had ever seen. It had some rust on the tailgate and he appreciated that there had been no attempt to hide the rust. Best to know exactly what you’re getting. The inside of the car had been detailed so well that it looked as if no one had ever been in it before. I was told when I looked at the car that you don’t buy junk to put on your lot. This has proved so true with my car. Thank you for being honest and fair. I love my car and will return to Lakeshore Autos if I ever need a new car.
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November 2022 by Brandi Miller
I bought a 2007 Honda Ridgeline with 140k miles on it from here (less than a year ago) and I got ripped off so bad I can’t even stomach it.I spent 14k on the truck (All the money my grandma left me when she passed btw).The same night I bought it I noticed there was a headlight out and that was only the beginning. I test drove in the light, and didn’t even think to look at the night time features as this was the very first time I ever purchased a vehicle out right.On top of the head light, the interior lights were out and the radio lights didn’t light up. So at night you can’t see the time or what station you’re on.I had to replace the tires, alternator, breaks, battery, interior lights and break lights on top of the head light and I guess the radio is a electrical issue.Today I went to get an oil change and took it to Honda this time. They told me the rear axle has been leaking for quite sometime ($500), transmission fluid needs to be replaced, has a antifreeze leak, and all new filters and another new battery.I spent 14 grand, all the money I had, to regret the decision for not only over paying on an older vehicle but trusting a smaller car dealership with my naive knowledge on vehicles and being a woman at that. I called one week after the purchase and talked to someone about their No warranty policy, and even with the issues experienced he would not offer a refund or trade. Honestly, I’m devastated. I do realize older vehicles will require more maintenance but this is just absolutely out of line crazy, not to mention 14k for a 2007 in the first place. Definitely learned my lesson.
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November 2021 by Nathan Elliott
This place is great! The car I was interested in was on the lot at a good price and Jason was upfront about showing the details of the car's history. He worked with is fast to get the financing we needed and I was driving the car home two hours after finding it. I was a little anxious about finding the right car and Jason made it a very enjoyable experience! Thank you Jason!
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June 2021 by Kimi Warner
Such an excellent experience! The rumors are true, Jason is kind, super knowledgeable, fair and most importantly - not pushy! Every car on the lot appeared to be in top-notch excellent condition and I would have gladly gone home with any one of them. We ended up finding the perfect car for us and it was a quick and easy process from start to finish. I would recommend Lakeshore Autos to any and all of my friends or family. Thanks Jason for such a great experience!
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February 2021 by Rebecca Reed
Lakeshore Auto helped us find just the right vehicle for our daughter for her 16th birthday. We wanted something safe, reliable, not Canadian, not 5 owners, not from a rental company and Jason had the perfect Jeep. Buying was easy, no pressure & we felt good about the price. Thanks Jason, she was one happy girl! We will definitely buy from you again.
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January 2021 by Alyssa Israels
I traded in my Subaru and bought a 2015 Mazda CX5 and I love it! The process was quick and easy! Highly recommend! Thank you guys!!
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December 2020 by Matt K.
Had a great experience working with Jason, we have actually purchased 2 vehicles from here in the last 2 years. Highly recommend, informative and not pushy at all and also typically has a great selection of quality vehicles to choose from
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August 2020 by Tony Marshall
This is a top notch place to get a fair deal on a great vehicle from a truly upfont and honest dealer, no pushy sales tactics. From the moment we walked in the door, Jason was joking, he was warm and welcoming, he let us take the vehicle for a test drive and when we came back we never felt pressured to make a decision. We were very comfortable making a sound decision on a vehicle that is in great condition. If you are looking for a top shelf SUV, go see Jason at Lakeshore Autos. This was done the way car buying should be. We will be back.
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May 2020 by Steve Johnson
Great experience! Very friendly, nice vehicles! Helpful in making a deal work for us Thank you!