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December 2023 by Ryan Roberts
I bought a 2023 Unity MBL from Holland Motor Homes six months ago, facing numerous problems. The vehicle's performance and dealership support have been disappointing. Despite paying $212k, I've had to handle most repairs and troubleshooting, including dealing with a faulty electrical system, power outages, flickering lights, and odors suggesting electrical issues. The front heating vents and tank sensors are also malfunctioning.Repeated requests for dealership assistance have been met with unhelpful responses. Holland Motor Homes and Jeremy Smit provided inadequate support, suggesting I sell the vehicle on Facebook. Leisure has been more helpful with parts and coordination, but Holland Motor Homes has distanced themselves post-sale.My experience with Holland Motor Homes has been frustrating. The vehicle is currently unsellable, and the dealership's lack of support has left me with the repair and resale burden. I regret this purchase and advise caution with Holland Motor Homes and Leisure Travel vans. The overall experience has been negative, far from what I expected.
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December 2023 by Ryan R.
I bought a 2023 Unity MBL from Holland Motor Homes six months ago, facing numerous problems. The vehicle's performance and dealership support have been disappointing. Despite paying $212k, I've had to handle most repairs and troubleshooting, including dealing with a faulty electrical system, power outages, flickering lights, and odors suggesting electrical issues. The front heating vents and tank sensors are also malfunctioning.Repeated requests for dealership assistance have been met with unhelpful responses. Holland Motor Homes and Jeremy Smit provided inadequate support, suggesting I sell the vehicle on Facebook. Leisure has been more helpful with parts and coordination, but Holland Motor Homes has distanced themselves post-sale.My experience with Holland Motor Homes has been frustrating. The vehicle is currently unsellable, and the dealership's lack of support has left me with the repair and resale burden. I regret this purchase and advise caution with Holland Motor Homes and Leisure Travel vans. The overall experience has been negative, far from what I expected.
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November 2023 by Robert Baker
After repeated disappointments with our local Holiday Rambler dealership, we brought our motorhome to Holland Motorhomes for service. What a breath of fresh air. We were treated with respect and courtesy, they lock the gate at night for security, and they plugged in the electric. Repairs were done thoroughly, service was done by competent technicians. We will continue to go to these folks for future repairs and maintenance. Thank you Holland Motorhomes!
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November 2023 by Philip
I have nothing good to say about the repair section and if I give specific examples I will give myself away. Therefore I'll just say be cautious and document everything. If you call and leave a message simply call them back 10 minutes later ect... They rarely call people back (not saying this to be annoying but if you need your vehicle before they close you'll have to go above and beyond to get them to talk to you)
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November 2023 by Sandy O
I highly recommend purchasing an RV from Holland Motor Homes. Jeremy Smit is a great sales representative who goes out of his way to help!I purchased a 2024 Renegade 40 ERB, and couldn’t be more satisfied with their dealership business ethics.
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November 2023 by Tom McKenny
Jeremy is the BEST!!! He helped us with the purchase of our Renegade and continues to go the extra mile with his after sale support. Holland Motor Homes provides tremendous support and in my experience THE place to purchase a coach.
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September 2023 by J M
This place is a 10. Purchased a water pump for my rig and had an issue getting it to work. They worked me into their schedule on short notice and resolved the issue quickly. Outstanding customer service. We’re back on the road! Thank you.
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September 2023 by Barb Butler
Our experience with Holland Motorcoach was excellent!! Our first time taking our 2000 wanderlodge there was exceptional!! THEY went above and beyond what we expected! It was worth the 3 hour drive to get such great service!! Thank you Holland Motorcoach and Brett for taking such good care of us! Barb and Bob Butler
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September 2023 by david j garner
We were in the U.P., and our latching relay in our 2006 Leisure Travel Van stopped working. Called them & spoke with Jaclyn, the Parts Manager. She knew what a latching relay was & had one in stock. We drove down to Holland, and Jaclyn had it waiting for us. Outstanding!
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September 2023 by Cathy Marshall
Brad Borr was very helpful and knowledgable. I would recommend him to anyone looking for a motor home. The service tech went over everything thoroughly before we drove off the lot. We love our 2005 Damon Challenger Thanks Brad.** updated review **We had our car set up to tow behind our motor home at Holland motor homesNot impressed. They messed up a couple of things and had poor communication. We did get it straightened around but were not impressed with service department.We recently got a different car to pull behind our motor home and will not go back to Holland motor homes to have work performed. We will go to a trailer place in Muskegon instead.
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August 2023 by Kathleen McKune
WOW! Just spent an hour getting some feedback on an electrical/solar issue with our van. Scott was great at troubleshooting and we are most grateful for his time and attention to our situation. Highly recommend!!!
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July 2023 by jack houran
Although i was late for my appointment they got right in my repair and i was done in less than an hour. Rates are high but the professionals are fast so you may save money. I was also able to use their dump.
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April 2023 by Terry N.
We have been so grateful to work with Jeremy Smit in sales, as well as the experts in their service center. My wife and I have known them now for over 5 years. Jeremy really makes it so clear and easy to decide on a motorhome and what we need. He is an expert on how motorhomes function inside and out. He is sincere and loves his work. We have this great new Unity now. Brent in charge of service now, Kyle who did some add ones for our new RV, and their whole crew, go beyond service. They have also customized the electrical work in our RV. They are absolute experts on both repair and custom renovations. It really is amazing. Kyle's latest invention on a battery post disconnect for battery storage was great. It was an addition to the coach appliances disconnect. Cindy who is in charge of the front desk sets the tone for a friendly professional atmosphere there. We live in Chicago. The experience has been so positive the drive there is not an issue. Worth a visit for sure.
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March 2023 by Elmer Tau
We just finished our first trip (3,700 miles) with our 2019 Coachmen CrossFit camper van that we purchased from Holland Motorhomes in October, 2022 that was sold on consignment. Everything went fine without any problems.Our salesman, Jeremy Smit, is the ultimate professional. I believe he is honest, knowledgeable, personable, patient and is not a high pressure salesman. He was straight forward with us in telling us why the original owner was selling the vehicle. I have been in contact with the original owner a few times asking him questions about the history of the vehicle itself. Jeremy was in contact with us during the period of negotiations and advised us through the whole process of purchasing. He even came in on a Saturday morning (when Holland is normally closed) to let me test drive it before making a final decision. He had the service technicians look over everything to make sure there were no major problems and everything was operating properly before turning it over to us. On the day of pickup, Jeremy told us to expect to spend at least 4 hours or more if needed to learn how to operate and care for the van. Our technician was knowledgeable and patient and even offered to winterize the van.Holland Motorhomes put together all the paperwork as far as registration, license, sales taxes, etc. for out of state buyers. It was an easy process to get it registered in my home state of Illinois.I only wish that they were closer to me so I can use them for service. The only problem I have is that the outer dually rear wheel was mounted blocking the inner wheel air stem. I will need to contact Holland to remedy that when I'm in the area in the summer. I would not hesitate to recommend Jeremy Smit and Holland Motorhomes for any RV needs.
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August 2022 by Frank Prosen
They have done a broad variety of work on our Entegra motor home and we've always been pleased with the results. Brent in service is great to work with and always does his best to accommodate our schedule.