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April 2024 by Peter
Outstanding furniture store! Impressive selection, helpful staff, and prompt delivery. Quality surpasses expectations, and pricing was amazing. Highly recommended!
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April 2024 by Krystal Cobb
I LOVE these Guys!! The classy rustic entertainment stand with tall bilateral shelves are the staple of our home. Walk in and you are welcomed by a beautiful piece of dark wood and glass that lovingly organizes our memories. The sales team is so nice, they gave me great ideas and support on multiple occasions. They deliver quality and satisfaction. I will be back!
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April 2024 by Savannah Becerra
Great customer service
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April 2024 by connor morley
Great costumer service!thank you
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April 2024 by Dakota Juarez
I’ve purchased furniture here for the past 8 years. Always great service and they sell high quality furniture at a fair price. I couldn’t recommend this place enough!
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April 2024 by Dan Fricke
Great place! High quality furniture! Friendly, welcoming staff with great customer service.
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February 2024 by Yazmin A.
If I could give them zero stars I most certainly would. The wife of the owner stated she would order us a couch set and if we did not like the color we would be able to get our money back. There was no other sofa & loveseat set that resembled the color we wanted. Therefore she said our money would be returned. I asked her numerous times so there were no misunderstandings as this has never been an option at any other furniture store we went. She reiterated if we paid half up front, the money would be returned if the color was incorrect. Not once did she say it would be store credit. Clearly she knew we would not be able to use the store credit for our sofas as they did not have another option for us. When we went in to see the couches we told the employee about the situation. He was very kind and tried to help us find a set the color we need. He stated, "we have nothing like that right now." He sent us home with no refund and no answers as the owners did not pick up there phones. I spoke to the owner and he refused to return us our money. He implied my husband and I miss understand even though he was not present during the sale. I was not allowed to speak to the wife who "sold" us the set which I believe is very inappropriate. I would understand if a customer was being rude and disrespectful to her but I am very respectful and would never yell or say anything inappropriate to any employee. The moral of the story is we still need to go buy couches elsewhere. We have a store credit with a business that does not own up to what they say. I am basically forced to do business with a company that lacks communicate skills and organization. Train your employees to communicate appropriately because communicate is key in their role. (Also, the owners wife stated the set would take 2 to 3 weeks max to arrive and it took 11 weeks to arrive.)
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October 2023 by Scott Dildine
Absolutely love the place! Found the sofa i love and so does my Boxer! Think I might look for a love seat just for him.
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September 2023 by Terry Brewer
We will be back.! Awesome staff, great deals and super nice delivery guys.
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August 2023 by Esmeralda Knoll
Absolutely love this place! Everyone really nice
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August 2023 by Emily Holroyd
I am due any time with my baby and they were extremely helpful with delivering my couch the day I bought it. I appreciate everyone at this store for making this happen for me! You all are incredible.
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January 2023 by Scott Brandonisio
Super laid back and helpful staff. Not pushy, just there to help. Great experience and great prices
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October 2022 by Glenna Bush
Needed a new dining table and chairs in a smaller scale....and not wait months for it....score...to be sent within 2 weeks...
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September 2022 by Ed Perrault
Hands down the best option in West Michigan for furniture! The customer service can’t be beat. Sales staff was fantastic and answered all my questions. Thank you for the wonderful buying experience!
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September 2022 by Michael Sanders
FW has been my families choice for years and for good reason, the friendliest customer service with great pricing for quality furniture. You will not be disappointed
