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August 2023 by Tyler Do
This branch still has crt screens for their atms. Most phones cannot scan the QR code because of the overscan on the crt, thus making the atm unusable for cardless users like myself.
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May 2023 by Dee Olivarez
One of the worst banks I’ve ever been too only been here 3 months and already don’t feel safe with them holding my money.
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May 2023 by Al Pady
My 18yr old daughter went into branch after account being hacked. Was told she would have to deal with it and the fraud line on her own. Very stressful for her.I have had the same thing happen with me, and I'm at Huntington. They sat me down with an associate and called fraud with me walked me through the whole thing. Made a stressful situation easier unlike 5th third. Both my daughters are pulling there accounts.
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December 2022 by Terry Slikkers
My brothers bank
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October 2022 by javier rodriguez
The cashier seemed to be rude and unapologetic about issue they were having with making checks and I couldn’t use the service.
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September 2022 by Ashley Coffell
My overall experience with 5/3 has been... less than ideal. However today Ian at the southside location did such a great job helping me out. It just goes to show that great employees sometimes work for... less than ideal employers ;)
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August 2022 by Jazmin Rodriguez
I had some issues going on with my bank account Jasmine at the office was beyond amazing I will go to her for any of my mortgage questions problems solutions or my simple savings or checking account she is hands down amazing and very supportive and explains everything in way that helps
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November 2021 by Alisa Mom Of Kolton and Alexis
So I believe her name is Da….. she is wonderful. :). I came in with concerns and she was so sweet and professional. She positively has a gift when it comes to customer service. Quite impressed.
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November 2020 by Ryan Knaack
This was a horrible experience. The branch manager was rude and cocky. They promised a 250$ sign up bonus. Which they did not give out and repeatedly lie about the terms. But will not provide any written or digital response. I would highly recommend not going to this bank unless you want to fight them to keep from stealing your money.
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December 2018 by Marti Wiggins
I have a feeling they are shortstaffed I waited in the drive-through for at least 15 minutes.
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October 2018 by Eric Graham
I'm not a member, but I figured they could change a $20 bill for a roll of quarters. They said they couldn't due to a terrorist act. I went in another time and tried to cash a savings bond, but they said they couldn't give me earned interest, but only face value of the savings bond due to their Bank policy. I went into a different bank and had no issues doing either one of these transactions
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August 2017 by 5lleighl16
I've had the same bank account for the last 20 years now and have been with Fifth Third ever since it changed hands for the third time. Always friendly tellers and they greet you by name. Great bank to do business with. They also give me treats for my dogs.
