-
July 2024 by Andrew Schrotenboer
Was not impressed and won’t be back
-
March 2022 by Cassidy Jackson
Ran into an issue with a boiler I was working on. Was stressed beyond belief. Went into Etna and very knowledgeable guys took care of the problem will definitely return. Thanks again guys
-
September 2021 by Mark Haltenhoff
Went to the Holland location. Got to counter handed the counter rep. A plastic snack bag with a sink airrator “spelling” and he had no idea what it was! I commented that you work at a plumbing supply Co. and have no idea what this basic part is. He put it back in the bag and handed it to me. I would recommend to all shop on line you will be better off. I understand that qualified help is hard to find but this was unbelievable
-
September 2021 by R F
Very poor customer service! They swore at me and treated me like the worse customer. Will not be returning to that business at all.
-
July 2021 by john mokma
It wasn't a big sale but had a odd pice to repair and the staff was friendly and verry helpful. Much appreciated!
-
January 2021 by David P.
I stopped in looking for some help on a plumbing project that I'm doing. They looked at me like I was the man in the moon. Very unhelpful no suggestions. Basically told me I was out of luck. They are clearly not interested in helping others...especially homeowners. What they don't know is I just moved to Holland and I work with all the builders and renovate homes. Business must be very good to treat people like this.
-
October 2020 by Jeremy DeZeeuw
Great customer service, they went out of their way to help me find what I needed. Called me with even more information about my situation and how to resolve it. I would recommend them to anyone that needs help.
-
October 2019 by Jaclyn VanOss
It was so refreshing to have someone, Tony, go above and beyond and care whether our project succeeded or failed!
-
April 2019 by Zach Dahlman
Great service and quality parts at a fair price
-
March 2019 by Jeff Wassink
They have everything you need and staff is very helpful.
-
January 2019 by jaingxu
Outstanding service personel. I hooked up a kohler steam generator to a marble tile shower.
-
September 2018 by Rob D
Wholesale only
-
August 2018 by Zoey H.
Today I went in with a broken faucet, fully expecting to have to buy a whole new one. The gentleman at the counter was immensely helpful showing me what was broken on my current stem assembly and how I could buy a repair kit, which was much less expensive to replace the parts that had gone bad. He even showed me how to put it together so that when I got home it was a quick fix. Thanks again!
-
August 2018 by Bruce Evans
I presented them with an unusual request and they figured out a good solution. Very helpful staff
-
May 2018 by JS Hunt
Excellent service.
