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September 2023 by Lita Sandy
Nice place, very friendly staff. I am considering a space here!
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October 2022 by Alberto Alicea
I had an appointment today at 4:00 p.m. I work a challenge got out and waited for the person for the office to show up never showed up I will be calling her tomorrow again we are just around the corner as I explained to her had a 4:00 appointment she never showed up
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August 2022 by RadarLuv 67
I am looking for a storage unit. After reading the reviews, I Certainly won't be renting from here.
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September 2021 by Brutus
The employees lie and talk about you to your back and will manipulate the story to the higher ups so that whatever issue you had makes you look the like the bad. They hide the fact that they have had drug use in the units and that their repair company is on their own time and dont really care about your needs. Corporate has been known to ignore phone calls and the employees will ignore your phone call if they know who you are and dont like you. I would never reccomend a company like this to anybody who needs a storage unit...
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August 2021 by oneLove &Respect
Love this place ?
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July 2021 by Joseph Robinson
Irma, who claims she's the manager of this location is a terrible person. She hung up on us twice while trying to sort out payments. When we called back to get a supervisors contact info, she told us to "figure it out". Very unprofessional and I wouldn't ever recommend them to anyone.
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June 2021 by Spencer Emmons
Storage facility with plenty of space.
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April 2020 by Deborah Compagner
Such disappointing service. The garage door to the storage unit I rented did not close fully - about 1.5" gap between the door and the ground - and Cross Creek declined fixing it stating they did not have a repair person on staff. The security gate to the facility was wide open and not working one day when I went to check my unit, and the next day the pedestrian gate was wide open. Needless to say I took on the additional expense to move to another storage facility since the unit left my belongings vulnerable to moisture and rodents, and the entire facility was not secure. I do not recommend using Cross Creek for these reasons, and equally because their management was unapologetic and unhelpful.
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February 2020 by Doug Miller
This place is shady - stay away. Office Manager is very rude and disrespectful. If I could give 0 stars If I could.
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November 2019 by Joe Miner
Very taken care of for its age
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November 2019 by Dawn Schout
I had a year lease & they forced me out 6 months early.They are very dishonest.
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September 2019 by rían
My wallet was stolen, and they refused to take an interim / extension operator's license, due to the ignorance of the desk clerk. I offered to have a state trooper come by to verify my identity but the clerk's pride by that point had clouded her vision and she was bullish and rude to me in the office. Highly recommend no one do business with a company run by people so ignorant of legal documents, as if any contract issues come up they are unlikely to understand their obligations to you as a customer. Caveat emptor—buyer beware.
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January 2019 by Rachael Gilmore
New Manager and she is Amazing! Puts customers first in an ethical way (follows policy). Is very organized and helpful.
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December 2018 by Katherine Marion
My wallet was stolen, and they refused to take an interim / extension operator's license, due to the ignorance of the desk clerk. I offered to have a state trooper come by to verify my identity but the clerk's pride by that point had clouded her vision and she was bullish and rude to me in the office. Highly recommend no one do business with a company run by people so ignorant of legal documents, as if any contract issues come up they are unlikely to understand their obligations to you as a customer. Caveat emptor—buyer beware.
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November 2018 by Day Tripper
This is the most unprofessional storage facility we have ever used, Don't expect cleanliness or security, it's not there.
