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February 2024 by Abbigale Gorman
It was easy and the people were very nice
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January 2024 by A. F.
I’ve been there a few times and Angela (who I think is the manager) has horrible customer service skills and quite frankly is down right unpleasant. Each time I’ve been in she’s been argumentative and abrasive when I ask questions, I’m asking because I don’t know, and I looking for guidance. She didn’t stop to listen to me but rather continue to interject and treat me as if I’m supposed to know. I’ve also witness this behavior when she works with others. I’m finding either another location or another place shop. At least Google doesn’t talk back, it educates and doesn’t give attitude.
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January 2024 by Mandy Ezinga
The staff here were so kind from the second I walked in the door. Angela was so helpful and the guy who put in my car battery was so nice and it did it so fast. Would highly recommend this autozone
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January 2024 by Jerry Albertson
Had bought brand new battery. Had oil change at oil change facility. They checked said it was not in the cold crank range it should be. So went back to auto to have them check. They could not check because their equipment will not check under different cold crank temp. It's written on the battery that they sell. Their battery checker will not it only checks at zero temp. Very disappointed. Should have better euipment if your going to check battery other than bad or good. Otherwise very good people and friendly no other real trouble with other products.
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January 2024 by Jeremiah Copeland
AutoZone has been a long time Staple in the Holland area I like to go there because there's never a long wait and they usually always have what I need and usually the prices are comparable if not even sometimes better to shopping online and if they don't have the parts you need at the store you're at it can sometimes even get them from stores across town or in the area but they're always glad to help it seems. It's my go-to stop anytime I need car parts.
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December 2023 by Rose Mills
Dude sold my husband the wrong part multiple times
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December 2023 by Michael Anderson
My experience has been absolutely amazing with this store. The people working there have been wonderful to me. I would definitely recommend going there for your automotive needs. WORD
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November 2023 by Heather K
I had a good friend that worked there at one point it's a decent store anything you need to prepare a vehicle pretty much
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October 2023 by Tammy Smith
Traveling thru and stopped here for windshield wipers and coolant. Staff was awesome and helped 3 ladies out! Even in the rain!! Thank you so much!!
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October 2023 by Robert Luke
I called for a battery, I was outside, they told me they had three, I picked the top one aprox $240.00, I asked do you install, answer yes, I said ok I'm outside I'm a paraplegic need you to come out to the car battery is sitting in back of hatchback, I have card in hand, come get both, and bring back a new battery and a receipt, please. They waited a minute and hung up, called back, and was hung up on again! I went to competter. Robert L.
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September 2023 by Paul Oczkowski
The Commercial Manager Ashley here at the James St Holland location is the absolute easiest to deal with and always makes sure I am taken care of within a timely manner. She will go out of her way to make it happen which in-turn makes me order more parts from this specific store. Autozone is great and should realize she is a great asset to this specific store.
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July 2023 by random Mom
I just met the most amazing customer service rep from AutoZone on James Street. If you need help, Pops is the man to see. I had my.whole system of starter, battery, and alternator checked. They tested fine but he noticed how badly corroded my battery connections were and offered to clean them for me. Thank you so much Pops! You are a gem!
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July 2023 by Christina Piotrowski
Great service! Love them!
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July 2023 by Mike Horn
At store 2174 holland michigan,Victor Quiroz and the store manager made my experience painless. My vehicle broke down and they both went above and to help me get it taken care of. Thank you!
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May 2023 by Aaron DeVore
Almost every time I go to this site I get good service.
