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October 2023 by Patricia Reid
I wish I could give more than five stars! Max had my son's vacuum diagnosed and repaired within minutes, and for a very reasonable cost. His other customers were a delight, and let Max work his magic on our machine while they patiently waited. I would highly recommend Max and Mill Valley Vacuum & Sewing to anyone who needs a reputable and talented technician!
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May 2023 by John Cardello
I never thought that getting my vacuum cleaner fixed could be a totally fascinating experience. Max serviced my Shark while I waited and gave me a great education about vacuum cleaners. I highly recommend and will return!
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April 2023 by Matthew Johnston
Called to see if my Shark robot vacuum could be repaired, and unfortunately he doesn't do this type of work. But he did genuinely take interest in my problem and gave me some simple advice on steps I could try before throwing the 600 dollar paperweight away.Good to see someone take a second to help eventhough they knew they weren't making money on it.Thank you
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March 2023 by Angela Lione
Max is phenomenal with vacuums and was extremely helpful. I have been loving my Titan vacuum; it is so superior to all other vacuums I've owned. I am very grateful for Max and this store.
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January 2023 by Michael Lenardon
Absolutely the place I will go for all my seeing machine needs. Friendly and knowledgeable. Took the time to show me whatvwas going on with my machine.
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January 2023 by H C
I took my 15 year-old Hoover vacuum in to have the belt replaced and have the vacuum cleaned out. The owner was selling a vacuum to another customer when I walked in. He said he would be with me shortly, which was fine. I waited patiently for 10 minutes while he told his other customer how bad my vacuum is in order to make his products look better. Fine, whatever. Then another customer came in to have a belt replaced. The owner replaces this next customer's belt right in front of me, without helping me or even asking what I needed done on my vacuum. After 5 more minutes I had to leave to pick someone up, so I politely ask if I can leave my vacuum and phone number. The owner tells me he doesn't let people leave Hoovers. He then asked what my vacuum needs, but didn't even let me finish talking. Tells me to "Come back after you finish running your little errand." Not ever going back there again.
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January 2023 by jldolan4
I think Max has a PhD in Vacuumology. My wife has been going to Mill Valley for years, sent me in there today to get a belt. Next thing I know, I’ve learned more about vacuums than I thought I’d ever know. This is where you buy vacuums and get them serviced.
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January 2023 by Christine Hamlin
I have been going to Millcreek Vacuum for over fifteen years. I have found Max to be extremely professional, and helpful in all my interactions. I really appreciate that he tries to handle my problem on the spot so I do not have to take the time to return another day. He is passionate about his products and it is important they perform to high standards. I actually have three of his vacuums in my home, one for each floor and specific function! Merchants like Max are few and far between. Kudos to you for running a great business!
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January 2023 by Joy Keeble
Great service and Max fixed my Kenmore vacuum cleaner while I waited. Was just expecting to drop off my vacuum and then get a phone call on whether it could be fixed. Max was very knowledgeable and informative and was not pushy to sell me a new vacuum even though my vac is about 25 years young. Strongly recommend.
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January 2022 by Jason
The owner was super knowledgeable and friendly. I would definitely use them again and I plan to in the future. It is hard to find customer service like this anymore.
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January 2022 by Jennifer Williams
I live in Western Michigan 2.5 hrs from Mill Valley Vacuum & Sewing and I drive over to have Max fix/conition my vacuums--he keeps them running and serving me well at a great price, and I get to enjoy Milford! Max is an expert when it comes to vacuum value--and cleaning solutions!
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January 2022 by Craig Mcwhirter
I have bought my last 2 vacuum cleaners from Mill Valley vacuum, both are still running great thanks to his excellent service. I'm not prone to writing reviews,but he truly deserves a great one. The best sales and service around!
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January 2022 by Carmen Johnson
My husband and I had the most amazing customer experience here! The owner made us feel welcomed, quickly took care of our sewing machine, and renewed our faith that there are still great people in the world. We highly recommend!
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January 2022 by Lynn Swain
Max is the best! He's so knowledgeable on all vacuums. I highly recommend his business.
