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April 2024 by Kim Mahoney
Kristi went above & beyond to get difficult spare key cut. Very happy saved us hassle of time & money of having dealer do.
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February 2024 by Diesel Mike
Works walk around watching you and won't leave you when you tell them you don't need help would shop there
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February 2024 by Cliff Carva
Always helpful
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January 2024 by Christopher Doerner
Helpful
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December 2023 by Chad Krainbrink
I purchased a Blackstone on a sale online only to find out that corporate shipped the wrong grill when I went to pick it up. Of course there were none in stock at any surrounding stores except one quite a ways away. I was willing to wait for the next shipment at the end of December, however with the help of Cayden and John, I was able to get the grill I ordered after all. John actually drove to the next nearest store in Gladwin to pick it up personally. A great example of outstanding customer service at Hemlock Ace Hardware. Thank you for everything.
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November 2023 by Jake Kennedy
Great ace better people!
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October 2023 by Richie Hildebrant
Friendly staff and pretty knowledgeable.
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September 2023 by Aaron Carr
Excellent service and selection!
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August 2023 by Mike Rapini
Great local hardware store. Great service.
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June 2023 by Paul Walker
Worst place and customer service. I was told by Uhaul that their system was down when trying to make an online rental from this location. Uhaul customer service sent me to the store stating that point of sale could still do a rental from their counter.Guy working the counter wouldn't even look to see if he could do the rental, and refused to help.Would NOT recommend shopping at this store
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April 2023 by jerry kinne
Nice personable place, love small town experiences
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April 2023 by Gary Neuenfeldt
As always, great costumer service!!
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April 2023 by Aw B
Awful service. Bought 2 overpriced 100’ extension cords. Went to use them and neither worked. Tried to return them an hour later and they would not take them back. They said “they don’t work, what am I going to do with them?” Unbelievable. Out over $200 thanks to their awful customer service. Would avoid if possible
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November 2022 by Carter Vedrode
Always have what I kneed and all of the staff is friendly.
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September 2022 by William Benjamin
Living here in Hemlock we are lucky to have an Ace hardware. Let alone one with outstanding customer service. Wayne and Heidi have done a marvelous job for this community. All the associates have the same attitude towards making sure we get what we need and making sure we are satisfied with our items I can not thank our Ace team enough.
