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September 2022 by Nancy Brown
Went into your store today for home internet. Dustin was amazing and so helpful! Never had such awesome internet before! Thank you!
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August 2022 by Ms Freek show
The staff are very good at meeting your entertainment and phone needs. They have many special deals .They even do home internet.
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July 2022 by Carrie Kiziukiewicz
I quit coming in here years ago because the I had issues every . The new manager Cory has been very helpful and pleasant. Thanks so much for your help, I am glad I decided to give this store another try!
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July 2022 by John
Didn't provide good customer services. Didn't want to pay attention to one customer at a time. Wanted to help 5 people at once. Didn't ask for my verification security checks. I won't recommend going to that location. Have had nothing but bad experiences.
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June 2022 by Lisa Chrouch-Johnson
Dustin always helps me with any issues that I had with my old phone. When I had to up grade I thought I would lose my photos and texts that I had saved. Dustin transferred them right over and I lost nothing! Not knowing much about my new phone I have had the screen lock on my and today when I went in there he was… He happily showed me how to fix it and didn’t laugh at me. They have a great team at this store. But if you can get Dustin…. He is the best!
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June 2022 by Tina Clark
I went in to pay my phone bill and zimmy helped me and was the best T-Mobile employee that I’ve come across yet. Very personable and very professional. The man needs to get a raise. Thank you so much zimmy! I love the internet.
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June 2022 by Sona Avedian
Great experience, went in looking for a new phone potentially, mentioned that I might decide to purchase a refurbished phone online at a cheaper price somewhere, the workers continue to provide quality service and answer all of my questions professionally.
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April 2022 by Tiffany Brasfield
Hi. I just switched to TMobile a week ago. The guy who helped me was super helpful and spent over an hour setting three new phones for me. I believe his name was Zimmy or something like that lol. I never got the text to leave you a good review. So I just thought I'd share on Google how awesome you are! Thanks
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March 2022 by Lisa Porter
After more than a hour of trying to get my old phone to transfer over. These guys finally got my old phone to work. They also saved me some money. Excellent customer service.!!!
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February 2022 by willbride45
I have a awesome customer service and solving problems with each other without any issues. I transfer from boost to T-Mobile was smooth as water flow no doubt
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November 2021 by Briana Hurt
Jessie was AMAZING!!! we had a huge run around for the iphone 13 and transferring from sprint to t mobile he made the process as easy as he possibility could and kept a great attitude the entire time !!! You don't find Customer service like that anymore, greatly appreciated!
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September 2021 by Kimberly M.
This was the worst experience I ever had at this location. We were there to get two new phones and we're there for over 3 hours and had to leave an hour and a half after they closed. And neither phone operational. Also there was no chargers included with our phones so I have no way to charge the phones. And also never received a receipt. Don't go here it's a nightmare.
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August 2021 by Michael Ricucci
Great experience the guys were very helpful definitely recommend this store ??
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May 2021 by David Priest
If you are looking for a great team for any of your T-Mobile or cell phone needs, go.see Brandon and Kevin at the T-Mobile on 9 mile and John R. Not only did they help solve the problems we were having changing my fiancé's # from Sprint to T-Mobile they stayed 45 mins after close to make sure everything was 100% right. We were in store for almost 3 hours because Sprint and T-Mobile customer care kept giving us un-clear answers. They both got on the phone and went above and beyond to make sure we left happy.
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April 2021 by Airrick Stroud
Had transfer phone to my own account, Kevin was super in helping me in store and over and keeping my phone service after losing my partnerKevin and Tmobile are the best!