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February 2024 by Kevin
They told me one thingLess then 5 weeks later they want more money then they told me my bill wasSo now I have to find new phone company
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January 2024 by Monica Momney
Told me my phone bill was raised to $45. They meant $50, my phone shut off when it was 15 below and I needed directions. Def canceling service today.
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December 2023 by jess m
Every time I end up with problems with service or problems with my phone. I drive out of my way to go to this store, they always fix any problems or issues I am having and turn a dissatisfied customer that is ready to charge service provider into a happy customer.
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December 2023 by Mena Halim
This is the only metro by tmobile store i go to! Mike the manager helped me out with getting set up with my new phone. He transferred all my data for me. the new team here is great & i will definitely be returning for any of my future needs.
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December 2023 by Thomas Meriedy
The sales person Mike was in point and very smart with phones. When going there ask for Mike the manager of the store
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December 2023 by Keya Lowe
Ray was amazing with helping me setup my Internet home box
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December 2023 by Hazel Hopkins
Mike was amazing to deal with and helped me with everything
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December 2023 by Gail Kammer
Great customer service
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December 2023 by Ray C
Amazing customer service and helped me with my kids iPhone purchase. This store is highly recommended.
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December 2023 by Nancy Bruce
This is the second time I've had horrible service at this location. Take my advice, Don't patronize this location. Go to the 9 mile and diquindre location. The bleach blonde female employee talked to me like I was stupid. She didn't fix my problem, just tried to get me to purchase a new phone. I've been a MetroPCS customer longer than I can remember and I would just appreciate being treated like it. I've never tried to get anything for free, but the problem is with the system, not the phone. I'm on a fixed income, I can't afford to purchase a new phone if the problem might not be resolved. It was just a horrible experience. All they wanted was money, no help at all.
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December 2023 by L Bursac
Went in and talked to Mike about getting the N30 (old phone was the N20) He said that it should be on the truck and to call around 12-12:30p. Kept trying to get me to buy 2 other phones, one being the A14 said it was similar to the N20. I called and He made it seem like he said "tomorrow's truck". I went to a different location and they track one down for me. Was also told that the A14 is NOT like the A14! He lied to try to get me to buy less quality. Will NEVER go back to this one again.
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November 2023 by Jacob Napier
Rahim was amazing and got straight to the point. He went out of his way to ensure I got the best value for my new phone and was more than happy to help me with any questions I had. If you're looking for a new phone I highly recommend this store!
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November 2023 by James Hess
Rahim was great. Made the experience awesome. Hope he stays there . Helped tremendously.
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September 2023 by laoreta bejko
Andre was Amazing with everything I needed.He Helped me get back on track with my New Metro line. Thank you. AndrePlease go check him out on John T
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September 2023 by Jorge Martinez
Andre Was very helpful. My english isnt realmente good. And he took his time to make sure i had all the info i needed before i left. Thsnks Andre!!
