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“Outstanding Teamwork and Service!
Whenever I visit this UPS Store, I’m always impressed by how helpful, friendly, and caring the entire team is. The staff shows excellent teamwork—each person is quick to step in and assist whenever needed. I’ve brought in important documents to be printed, and every time I’ve received outstanding service. In particular, Tyler consistently goes above and beyond, and I truly appreciate his expertise. This location is by far the best!”
“Had a wonderful experience here. My phone was messing up and I couldn't find what I needed to to return things. Shahel really took care of me and I appreciate it very much.”
“This is a great UPS location. The staff are professional and knowledgeable. Special thanks to Gordie, Annamarie and Adin. I recently moved to Arizona and had to ship my home computer. It arrived safely and packed very well. I’m appreciative of the extra effort they took to get it there unharmed.”
“I had an excellent experience at this UPS store and would strongly advise to a friend. Landon provided great customer service and was a tremendous help in getting my package returned.”
“Everyone at this location is always professional, efficient, and friendly; no exception. It’s actually fun to stop by this store. We are grateful to have them in our neighborhood!!”
“Devyani assisted me in shipping an auction item I purchased from DuMochelles auction. The package arrived safely and was well packaged. I will definitely use their services again if the need arises.”
8:30AM - 5PM
755 W Big Beaver Rd Suite 2020, Troy
Mailbox Centers
“Renee and the crew at Intelligence Office in Troy are top-notch! I've been with them for a year now, and I couldn't be happier. The office views are breathtaking, the vibe is super welcoming, and there's hardly any noise during the day. Plus, parking is never a hassle. Highly recommend for anyone looking for a great workspace!”
“Excellent service. If you got to ship something anywhere or send mail locally or long distance they can help you hereBoxes and envelopes and shipping supplies also sold hereThe staff is helpful and informative and know what they are doingFree Parking is available behind the building”
8:30AM - 7PM
3334 Rochester Rd, Troy
Mailbox Centers
“I've been meaning to write to say how impressed I am with your staff! They are friendly, patient, and helpful! Everything is so well organized and runs smoothly. I have always had the best service and success sending packages with you. I just sent some packages yesterday and was once again thankful that your staff does their jobs with excellence!”
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“I visited the store for fingerprinting, and the owners here were so helpful and kind. They went above and beyond not only to provide their own phone for my calls but also took out colored copies for my personal work for no charge. Seeing me new in the area, they understood and helped me a lot. God bless them.”
“First time here. Pros. Amazing customer service. Plenty of employees so the line moves quickly. They were kind, efficient, and their hours of operation are generous. Cons: parking is challenging. You’ll need to park and walk.”
“I went to UPS to set up a P.O. Box, and I had an excellent experience thanks to Michael and Alex.
From the moment I walked in, they greeted me with a warm and friendly attitude, making me feel truly welcomed. Their kindness and genuine care for customers stood out, creating a positive and inviting atmosphere.
The service was not only professional but also incredibly efficient. They handled everything quickly and smoothly, minimizing wait time. Whenever I had questions, they patiently provided clear and detailed explanations, which made the whole process easy and stress-free.
Overall, I was highly impressed with the service at UPS, and Michael and Alex made my visit even more enjoyable. I will definitely return with confidence for any future needs!”
“Great customer service Joseph was helpful and did great job .this location offering faxing and printing services.also Amazon and temu and shein returns . positive experience . highly recommended .thank you .”
8:30AM - 7PM
18701 Grand River Ave, Detroit
Mailbox Centers
“I’ve been here several times and have never had a problem. The atmosphere is always friendly and the workers are willing to help when needed.
W. Mitchell (regular customer)”
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“Recently won/bought a small fragile painting (over 100 years old) in a DuMochelles auction. The auction house provided a link to Pak Mail and my experience could not have been more positive. Leonardo & Bob communicated the quote & timing expectations. And the painting package arrived well-packed and beautifully/safely intact!Very recommended!”