“Woke up to a flat tire once the spare was changed on to it, we drove there with no appointment towards the end of the day to drop off for a patch and check for the other tires. They had it done and back before close and were all very friendly guys !!!”
“Always honest. Always friendly. Great people to do business with.
Took off one star because they charge you the service fee to use a credit card.
Added the star back for the rewards program they mentioned in the reply.”
“The guys at Big Rays are always so helpful, fast and efficient. They get me in and out in a timely fashion and they’re always so nice and don’t make me feel bad or dumb about my car. As a woman who does a lot of her own car work I really appreciate that. I’m halfway through my punch card with them and I will always recommend them and continue to use them when I can’t or won’t do the work myself lol.”
“Amazing service got me in 15 minutes before closing to take care of me without rush. Went out of their way to show me rust under car would recommend to anyone with a euro car looking to get taken care of.”
“Highly recommended!! Had my vehicle towed here after it broke down. Idris handled the situation professionally and with much kindness. He sent over a list of what needed to be done with vehicle asap and the vehicle was fixed promptly. They even held onto my vehicle until it was convenient for me to pick it up?amazing customer service Idris!!!! Thank you soooooo much!!!!!”
“Excellent customer service!!
Affordable tires!
Unlike, so called franchises; Discount Tire and Belle Tire, whom don't deliver what they promise!!”
“I have only lived in MI for about 3 years. When I moved here during Covid 19 I searched for a good auto mechanic and found Eric's business and was really impressed with the reviews he got and especially the service received from Matt whenever I called and needed work done. This is an excellent shop! Last time I was in for a routine oil change and safety check, Eric told me we have to get my parking brake fixed for safety! Today I picked it up and could not be happier. The local dealer is not competitive and doesn't seem to care anywhere near as much as Brighton Auto Repair. All the staff here are very knowledgeable and customer focused. I'll be a long time customer!”
“The guys here at Brighton auto have always taken great care of me whenever I have brought my crown Vic in for service. An if there were ever any issues or problems, Dennis would contact me right away and solve the issue. Would highly recommend sending anyone with vehicle needs to them for a trusted repair.”
“Great place! Returned calls in a timely manner, got the vehicle in for repair quickly, did a nice job on repairs, and vehicle was complete when promised. First class customer service and friendly people. Would use again and recommend to others.Services: Painting”
8AM - 7PM
10571 E Grand River Ave, Brighton“I went into Flexx oil change today. Ray was my person of contact. It had been a while since I had been there because I found an oil change place closer. Never had a bad experience there just another place was right by my office and more convenient.. He popped the hood and checked my oil. He said sir your oil is fine. You have another 3000 miles left at least on the last oil change. Apparently the last place did not change my reading on the computer back to 100%. Well even though it may take a few more minutes to get there I will most certainly will be going there from now on. Thank you Ray for the honesty and service. He even topped everything off and checked the tires free of charge.”
8AM - 5:30PM
4355 S Old US Hwy 23, Brighton“I really like the people at A Plus, from the office staff to the courtesy drivers to the mechanics, they do great work.They care about their customers like they're family, I wouldn't take my vehicle anywhere else.”
8AM - 6PM
5434 S Old US Hwy 23 #102, Brighton“These guys are excellent! You can make an appointment! I've had my car in here for multiple repairs, and have gotten it back, fixed, by end of same day of my appointment. They give a loaner (when available). They are honest, and very reasonable. Julia is helpful and kind.”
9AM - 6PM
57495 Lyon Center Dr, New Hudson“Exceptional service leasing my new Jeep Grand Cherokee, Jason made it extremely easy and painless while getting me exactly what I was looking for at the best possible price.”
“I've brought many vehicles to Steve and I will continue to do so in the future. The quality of work is second to none, and I know I have absolutely nothing to worry about when my vehicles are in his hands.”
9AM - 6PM
9957 E Grand River Ave, Brighton“I really appreciated that they started by showing me my current state. I saw I had full oil but very dirty. Other places immediately drain your oil and there's no way to tell if you were down or even if your oil was dirty. The rest of the service was great too.”
“Excellent service! From the moment I walked in, I was impressed by the professionalism and friendliness of the staff. They took the time to explain the issues with my car in detail. The repairs were completed promptly and efficiently, and my vehicle is running smoothly again. I highly recommend this auto shop for their expertise, reliability, and top-notch customer service.”
9AM - 6PM
3150 E Grand River Ave, Howell“This location has serviced my vehicles for over 20 years. Always consistent service work on my vehicles. Great recommendations on future service items. Always a pleasure.”
“We love Family Diamond Auto. They are trustworthy, honest, always kind and get the work done fast and at reasonable prices. We have had terrible luck with dealerships. No more. This is the only place we go. We've been coming here for a few years now. Highly recommend.”
“The buying experience here was good. The actual service performed in the vehicle when service was needed was also good. Both were not exceptional.
What was exceptional was the customer support of the service department. In particular several advisors and a manager, with one service advisor who stood out.
Carissa provided excellent customer care during my service visit. She listened and noted a concern or two about my vehicle’s maintenance issues. She really excelled when I needed to return twice after completion of service as a result of two items the service tech did not accomplish. She handled both the reinstall of the 3M door handle protectors, and resetting the maintenance interval reminders.
She should be commended for her thorough action, genuine demeanor and respect for the customer. She provided exceptional service recovery and helped balance my negative opinion of the actual service work performed.”
“Our family depends upon our vehicles daily to make life work. Suddenly on an unplanned afternoon I was stuck with a paper weight that looked very much like my wife’s van… darn thing wouldn’t start or even come close. After much of the normal troubleshooting I was stumped and needed help. After reading reviews I decided to give A&E a try. Not only did they give a stellar and reasonable towing recommendation, they turned a full repair around in only a few days with zero advanced notice.Ed was great to work with over the phone initially to set everything up. I met Shane upon pick up, who graciously explained everything weird thing that was going on and why it was not so easy to figure out. Finally, Kim kept up with regular and clear communication throughout which helps soothe a family unsure of what would occur.All this great service was capped off with a very reasonable price, and I’ll reiterate the quick turnaround. Just a great shop, I could not be more pleased.Thank you A&E Service team. We are truly blessed to have found you all and we will certainly be coming back when the needs arise.”
“Rob, took care of my "emergency" need for a new transmission professionally and efficiently. He kept in touch with me, explained everything, and I had my car back in less than 48 hours! I was impressed and totally satisfied. Because of the warranty there was no cost for me. Thank you, Rob. Thank you, Honda.”
“It's so hard to find an honest repair shop. That's why I've been going to Spartan Tire in Brighton for years!!! They won't misguide you for unnecessary repairs and tell you what your options are. They are personable and reasonably priced.”
9:30AM - 5:30PM
3160 E Grand River Ave, Howell“Gave us quote that was literally half of what another shop quoted. Picked up car and was told didn't need complete replacement, what a savings. What an honest shop and my car runs like new. Thank you Bob ?❣️? would give more than 5 stars if I could.”
“When I first moved to the area, my trucks wheels all of a sudden seemed to be out of balance. I thought wheel weights had fallen off. They informed me it was mud from the dirt road I lived on and didn't charge me for my ignorance. I recently had them replace my AC compressor. They had it finished in a few hours after they opened. I was happily surprised.”
“We found an amazing deal on a Jeep Wrangler. Our sales person Caleb was great. He worked through the numbers with us. Drives a Jeep and understands Jeep culture. He was patient when our schedule for pick-up went sideways. If you are buying a new car, be sure to ask for Caleb. Highly recommended. Fantastic car buying experience.”
“I manage a large fleet of utility vehicles in Michigan. While we're really a customer of Premier Aerial, they've treated us more like business partners. What that means for us is that sometimes they go more than the extra mile to get us the support we need to get our work done. In some cases that has meant stocking large amounts of costly inventory to keep us up and running when COVID shut down logistics and manufacturing channels that had been reliable. Jeff was able to leverage his contacts and get the supplies to keep us connected during this time.
Also, during inspection season, they get our repairs done quickly prioritizing critical equipment down repairs first and looking for different ways to get us up and running.
Premier has also handled some special projects for us over the years expanding their typical service offerings to meet our needs at the time.
It's also a good sense of reliability when we get to work with the same people over the course of the fifteen years I've been doing this. Jeff, Aimee, Chris and Tucker have consistently taken care of our needs in a way that demonstrates the business partnership we've enjoyed over the years.”
“Excellent communication and workmanship! My job was what they call a "Bumper Job" so fairly easy and quick to complete. Not only does the new bumper look excellent, but the inside and outside of my car was cleaned! I was astounded when I saw it. Highly recommend! A+”
7:30AM - 6PM
Service Building, 8282 Grand River Ave, Brighton“Had my vehicle in for service & was assisted by Tristen. He quickly checked my vehicle in & told me what to expect. Service was fast & professional. Video of what they were troubleshooting was very informative. Highly recommend Serra Mazda for any of your service needs.”
“Cannot recommend Carnell Collision more honestly! They're a small family owned shop, the owner Chris was upfront about pricing, turn around time and made sure to give me updates throughout the entire repair process. The quality of parts he was able to secure was top notch along with the required paint work.
Having to deal with insurance after a collision is stressful enough, and I was extremely grateful for Chris' work and how easy he made the repair process. Most of all my truck looks absolutely brand new!”
“My car has needed some TLC for a while now. I’m new to the area and they came highly recommended. They explained all than needed to be done, I struggle with understanding cars, and they were so kind and helpful! I will definately be going back there for my next oil change. 10 stars!! ?”