Huntington Bank provides a range of personal and business accounts and mortgages. Customers report a long-term, positive relationship with the bank. Welcoming smiles greet people at the branch, and the staff is described as nice people offering kindness and stellar service that makes customers' days brighter. The customer service is noted for going above and beyond. However, the branch has a significant drawback regarding phone communication. It is a convenient location, but the branch does not answer the phone, directing callers to leave a voice mail. This makes setting up meetings for non-basic transactions difficult and leads to frustrating phone tag.
I am grateful for the service I receive every time I walk in this branch. I am always treated with kindness and when I leave my day is always brighter. Thank you Julieanne for always helping and your kindness through the years. Thank you and Mary today for a Stellar performance again.
April 2024
I am grateful for the service I receive every time I walk in this branch. I am always treated with kindness and when I leave my day is always brighter. Thank you Julieanne for always helping and your kindness through the years. Thank you and Mary today for a Stellar performance again.
December 2023
convenient location, nice people. shame they dont answer the phone. anytime you want to do more than a basic transaction, they want you to meet w a personal banker- yet setting up the meeting is tough since this branch does not answer the phone- they just make you leave a voice mail. phone tag is NOT a fun game.
