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February 2024 by Laurie Steiner
Friendly and efficient sales gal and installers. We really like our new carpet and are going back for more!
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January 2024 by Lori Stafford
We recently remodeled our living room, and had the pleasure of working with Tiffany at the Harbor Springs location. The choices were endless, but she was patient and we ended up with exactly what we wanted...on budget! The installer Chad was prompt, courteous and professional. I would 100% recommend Kiss Carpet, and will definitely be using them for any flooring going forward.
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December 2023 by Lynn
Exceptional experience. We had another carpet company come and look at our home, not impressed. Went to kiss carpets, and every interaction from walking through the door until the last installer cleaned up and left was Excellent! We re-floored our entire home with both hard floors and carpet. Heath came to measure and explained our options. Austin was a true craftsman, installing the hard floor and Dave and his crew did a perfect job on the carpet. Mike in sales was responsive to our questions and kept us updated for all scheduling needs. Every person from Kiss was polite, professional, and very knowledgeable/skilled. Highly recommend!
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March 2023 by Chris Walker
Highly recommended, very helpful and professional installers. Great communication.
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March 2023 by Ashley Colburn
Excellent service, selection, and above all else communication!
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March 2023 by Don DePeel
I made a call to this location because during my remodel, I ran two boxes short of Coretec flooring. Worked with Jeff Ingals. He was able to provide excellent pricing and was able to "save the day" by getting my flooring in on his next stock order. Thank you Jeff for jumping through hoops. Greatly appreciated.
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March 2023 by Nancy Lindsay
Purchasing carpet can be an overwhelming experience. You’re looking for a product that will compliment a room, easy to maintain and last a lifetime…for some! Jeff made this process easy and was an excellent communicator. Kiss is very fortunate to have him as an employee. I would recommend him 100%. Along with Jeff our installer Gary was also outstanding. He explained to me how he installed the carpet the original way (stretching wall to wall…which takes longer) instead of the easy way out. I will always return back to Kiss for any flooring projects!
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March 2023 by Bruce Cicone
Good selection of flooring including carpeting, tile, LVP, as well as solid and engineered wood. Staff very knowledgeable and friendly.
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March 2023 by tom welch
Had a wonderful experience with Kiss Carpet in Harbor Springs. Derek and Jeff were both extremely helpful with advice, and information. The install guys Scott, and Gary were friendly, knowledgeable, and incredibly hard working!The final product in our home looks great! Only regret is not doing this years ago!
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March 2022 by Nicholas Tahtinen
Jeff did an amazing job making sure everything was right with our new floors. I don't have a before image, but picture a frat house in the 80s, with carpeting that had never been cleaned, and had soaked up decades of beer and dog hair.It took my wife and I an awkwardly long time to go through pretty much every option, as I didn't realize how many flooring choices there were. Jeff was very patient while we spent months deciding between hundreds of different options. When we finally made a decision he got the install scheduled a lot sooner than I had anticipated, which was a pleasant surprise.I definitely recommend Kiss Carpeting if you're looking for new flooring. Jeff made everything super easy, and even sent us updates with photos of the progress while it was being installed. I can't say I have a bad thing to say about them, everyone I worked with there was incredibly friendly and helpful.
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March 2022 by Derrick Brown
Jeff helped me with a flooring project at work and I could not have been happier. He was professional and provided a few options and helped me pick the right one out. The carpet was installed when promised and at s reasonable price. Ask for Jeff and you won't be let down!
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March 2022 by JJS
The guys at Kiss Carpet are great, got outdoor carpeting for front steps of our store on Mackinac island.
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March 2022 by Roy Harrison
Bought laminate vinyl flooring, Derek Sheeler helped us find the best product at the right price. Delivery was fast. Great service Derek was great to work with.
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March 2022 by robin Pettersen
We had a totally positive experience working with Jeff Ingalls for the entire process of our kitchen floor installation. He was helpful and patient as I chose the flooring, made recommendations based on the condition of the (not level) floor, and actually helped with the tear-out when the 1,000 staples slowed the job down! The price was very reasonable and didn't change with the difficult tear-out process. I could not give a higher recommendation.
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March 2022 by Maggie Uselman
Jeff Ingalls was incredible to work with during a carpeting project. He was responsive, honest and worked hard to ensure our expectations were met. He was active throughout the life of the job and was in regular contact to ensure we were provided regular updates.
