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February 2024 by Lorene Necko
Always friendly and helpful! Highly recommend!
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September 2023 by Joe Klopp
My family and I were traveling through Petoskey with our Travel trailer and had an unexpected wheel bearing/ Spindle failure on the axle of our camper.We were basically dead in the water and had to rent a hotel room.After calling 10 automotive and trailer repair places within 25 miles of Petoskey, B.B.T.B. was the only shop that would even entertain getting our trailer in for the repair.It was a Friday afternoon and we were leaving to return 7 hours home Sunday. So we were in a bad spot. I had already conceded having to leave the trailer and come back next week to pick it up the Trailer if not miraculously fixed Saturday.Needless to say I received a call Saturday morning that the trailer was repaired and we were able to head home Sunday.Thank you so much, saved our butts and me having to waste a day of 15 hours of driving to pick up the trailer on a later date.Great shop and really cool European cars being worked on, along with cool off road trucks and unusual rigs.Extremely friendly staff and when I asked about the shop around town they have a great reputation.Can't recommend Brakes by the bay enough.Thanks so muchJoe Klopp
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August 2023 by Lorelei Scott
Our family started using this shop 14 years ago when we moved to town. They have ALWAYS been helpful, honest, and gone above and beyond to get our vehicles running well. In the past few weeks they spent the extra time to go over my son's older truck looking for issues and helping us decide if it was worth repairing or needed to be replaced. With their help, we decided to get it repaired and feel confident sending him off to college in his beloved vehicle. I can't recommend this shop enough.Services: Transmission
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July 2023 by Alice M.
Our daughter has a one owner 2004 BMW, 6 series convertible. At 50,000 miles she needed a new transmission. $8,000. later her car is drivable but the odometer is broken and not fixable according to BMW dealer.Brakes at the Bay will not discuss or return calls to resolve this serious problem. They have permanently damaged this car and refuse to take responsibility. Avoid this business.
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July 2023 by Jim Nielsen
Mike and crew did a fantastic job on my 77 MGB. They came recommended from a fellow MG owner I ran into in Petoskey and I couldn't be happier. They fixed my wobbly steering and leaking oil issues. The correct diagnosis was done, and they kept me informed along the way. When you find a good/honest car repair shop that puts the customer first you keep them as the first place to turn to in the future. My 77 'B has found its new home for any repair and work that may need to be done!Services: Steering & suspension repair
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July 2023 by Joel Schmidt
5 star service and staff. Had some truck issues over the weekend and was in a bad way. Not only did they get us right in they even stayed late to get us up and going ?. Thank u
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December 2022 by scott olsen
Yes it a nice place to go and have ur car work on
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November 2022 by Jeff B.
This is the second time we've utilized their service, it definitely won't be the last! Had our truck in and out and it's back to running as it should. I feel like the price was fair for the amount of work completed.
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November 2022 by Alex Ender
Fast, trustworthy service. It took some time to get my car in with an appointment but I am exceedingly happy with the service and how I was treated by staff. Will definitely be returning for any future car repair needs!
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October 2022 by Sandra RietKerk
Such a fantastic crew here. Obviously they've been here for a long time because they know my parents by their cars! They helped me out on a Saturday right at closing because I needed to know whether I could safely drive back to Kalamazoo. Whew. What a relief to meet good people.
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June 2022 by Sandra Zukowski
Such a fantastic crew here. Obviously they've been here for a long time because they know my parents by their cars! They helped me out on a Saturday right at closing because I needed to know whether I could safely drive back to Kalamazoo. Whew. What a relief to meet good people.
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April 2022 by Lori Stark
Amazing and trustworthy service! I have had the privilege of dealing with for many years. They have helped me with used cars and new cars. If you need any car work done, here is your champion crew!
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March 2022 by Amy Pitman
They got my car in right away. Super nice guy. Fairly priced.
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February 2022 by Kathleen Daniels
I was able to have my truck fixed the next day. The guy's were super knowledgeable and eager to help.
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January 2022 by Kevin Sliva
Had an issue with my truck that could not wait.They got me in somehow and fixed my truck within a couple hours...that's very much appreciated.
