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“I had a very pleasant experience and managed to find a phone that I love ! He worked with me and even showed me many options was very knowledgeable would recommend this store and the services they provide :)”
“Great customer service, great attitude, and great price... I drove for 1 hour but it was worth it! I bought an iPhone 13 Pro and I looked for it everywhere, they had the best option?? totally recommend them!!”
“zahr was absolutely amazing, he took his time helping us and made sure we were aware of everything going on on our account, all while getting us a good deal on our bill.”
“I’ve been here for screen repairs on multiple iPhones and an iPad port replacement. Best prices, super quick, friendly and positive environment and great customer service. Cant recommend enough.”
“Very helpful and they always have a solution to my phone-relared problems. Their prices are reasonable. The staff is always polite and friendly. Shoutout to Rahul Ramesh for his amazing troubleshooting skills.”
“Ms. Symone was very efficient, very thorough and very polite. In short she should be promoted, with a substantial raise in pay. Best experience ever buying/upgrading a phone. Thank You so much for your Service.”
“My boyfriend and I came in to get his phone upgraded & left out with much more!! Moe helped us & He is very polite, thorough, & helpful. We really appreciated his service! He is an amazing employee.”
“Great shop, great location and got treated like family, friendly people and fast service and I’ve seen my fair share definitely a go to for repairs and more than fair prices”
“This store is amazing, they have everything you could ask for. Th try have great customer service and they also have all the accessories. I highly recommend this place.”
“I had a wonderful experience at this AT&T store. I purchased a new phone from Dion Thornton, who was a true and kind professional. He quickly and efficiently transferred all my data seamlessly and recommended an indestructible case that will protect the phone from my constant clumsiness. Thank you, Dion, for an excellent experience!”
“Tache, the manager, took excellent care of me. She assisted me with upgrading my phone and she gave me the best customer service one could ask for. She is a master multitasker as she was helping me and 2 other folks. Superstar!”
“I have dealt with Whitley over the past couple of years and she has always been great to work with and helpful, very knowledgeable too. I hope she stays for a very long time.”
“I have been through so much and this gentleman at this location was amazing. His name is Pauly he got me and my family together with brand new phones for a great deal. Won’t go anywhere else!”
“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
“Martin at the Store and Jackie on the phone as a representative. Both helped me get a new phone and tried ? ? hard to fix my phone that I brought in to find out what was wrong ?. They were amazing ? as customer service...they both need recognition for their great job.
Verizon needs to automatically put insurance on phones as much as people ? pay for a phone every time Verizon put a phone out, there should not be no way that without insurance ? ? you can't do anything with a phone that isn't working, that you ? are either paying thousands for or paid thousands of dollars ? ? for.
VERIZON SHOULD GET BETTER FOR CUSTOMERS AND A VERY THANK ? YOU FOR MARTIN @ VERIZON STORE IN ROYAL OAK, MICHIGAN AND JACKIE ON THE PHONE AS A REPRESENTATIVE.”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“Late review but a couple of weeks ago I went to get my phone fixed. My iPhone was extremely damaged, and I went to U break I fix in Roseville. They told me I would need a new phone because it was too damaged to be repaired. But thankfully I came here to get a second opinion. I got my phone fixed with 2 hours for $180 dollars. Thank you”
“My phone the S22 was very broken and I was worried I would have to spend so much money to either get it fixed or to trade it in. The worker at this location, John. Is a god send. He helped me with all of it and I only ended up spending $60 instead of the $288 that I would have to to fix it or if i had gone to a diffrent store. Thank you so much to John and this store. This will be the only one I go to from now on.”
“I went in to buy a phone case but I did not realize there was in the box. I ask about a cable program he offered was very fair priced & explain everything how to hook it too. He is very knowledgeable about everything he offers. Great place to go if have a problem with cable or Internet or your phone. Very polite & knowledgeable. Great go to person if having problems”
“My car usb to usb-c was giving me a hard time connecting android Auto. I'm glad I went there and got high-quality cable. Seems sturdy and connecting perfectly!”
“Josh was awesome! He went above and beyond to help accommodate me! Best AT&T experience ever! I left the store when I thought Josh could no longer help me, josh continued to call once the representative was able to help! Josh called me back and told me to come back to the store and we got the deal done! Very kind and pleasant! Best experience ever! GO AT&T ?”
“Chantal, was hands down, the best cellular provider representative I have ever encountered. She was informative, transparent, and worked to provide the best options to support her customers needs. Not to mention, how kind and professional she was throughout all of our interactions. I now feel confident and comfortable, I can count on her to help with all of my future needs with AT&T. Thank you, Chantal.”
“I had a great experience at this store. Sincerely, the best customer service I’ve been treated with. The main employee who assisted me was Matthew D. He was fantastic and very knowledgeable. He answered all of my questions and made everything very understandable. He has a very infectious, energetic personality and it made the entire experience thoroughly enjoyable. His ability to relate and connect with a customer is truly impressive. Nicole is great too. Go to this location if you want to be treated like family.”
“Anthony Hoang is a Spectacular Representative. This was the absolute Best Service and Experience I've ever had at any phone store ever. He was so knowledgeable and experienced as a representative everything went so smooth and quickly I actually couldn't believe it. He is Great. Your company made an Excellent choice in hiring him he blows everyone else in all the other stores out of the water with his Knowledge and Persona. Wow he needs a Promotion and Acknowledgment for his Work efforts. He is definitely a hard worker and Cares about his job and it really shows in how he handles business and customers. I highly recommend. Thank you”
“Honestly I’ve been coming to this place for a couple of years since I always break my phone. I love the 2 guys there , they are so nice and reasonable prices. Highly recommend :)”
“7/12
Shout out to Joe for giving my partner and I the deal of a lifetime! He's a walking book and was very knowledgeable in everything. Can wait to get our upgrades next year!! I recommend you ask for Joe if you decide to shop at this store ♥️”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
“If you want good service and great deals come to the boost on Hoover 29128. Very satisfied customer and decided to make this my home store for bill payment. Keep up the great service”
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“Very nice and give the best deals around! Check them out I really recommended them. Their selection is also very deep they have almost everything from flip phones to the newest iPhones and Androids. Thanks guys!”