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November 2023 by beth lorae
Clog Squad! I can't say enough good things about this business. In a world where Customer Service excellence has dwindled, this business has EXCELLED! They are professional, timely, personable, serious about their job, complete, thorough, and sense of humor while a customer has issues with their septic system, relieving, to say the least. I checked out their site, I was amazed at what THIS company is doing!!!
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May 2023 by Hans C
They took care of us in July. I called in the morning and they came in the early afternoon. They were very thorough. Very personable and knowledgeable staff. 1 person had 3 years and another was over 10 years experience.
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May 2023 by Fern the Bus Ben & Mande
Rick helped us out with a plumbing issue and we couldn’t have been more happy with the results. He was kind, knowledgeable and professional. The work area was kept very clean despite it being a messy job. Clog Squad really helped us out and got our plumbing back in working order quickly!
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December 2022 by H C
They took care of us in July. I called in the morning and they came in the early afternoon. They were very thorough. Very personable and knowledgeable staff.
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October 2022 by Hayden Vachon
We thought we had root damage or a collapsed pipe in our basement. Mark came in an identified an object lodged in the main. He was able to clear it, as well as bore out the entire main to the street sewer line. I was not able to be there but he gave me a detailed account of what he found and how he fixed it over the phone. My wife said he was incredibly polite and professional. He was also awesome with our pups. I will definitely use them in the future and highly recommend that you do the same.
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August 2022 by Vivian Branderhorst
Had an issue with water flow to our septic on a Sunday. Jim was here within a few hours. We had many roots in our pipe. Over 4 visits, pipes were cleared of all roots, cleaned and a liner put in. Everyone who was here was professional, friendly and courteous. The new liner system they have is amazing. This saved us thousands of dollars versus putting in new pipes. Would highly recommend!!
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August 2022 by Tyler Cleveland
Jim was awesome. Called clog squad this evening around 4:45 and through some communication with Jim he came out around 7:30 and even with being late in the night he worked through till the job was done.Also a very knowledgeable guy, and explained things in a very easy to understand way. Thanks a lot Jim and the rest of the Clog squad team.
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July 2022 by Hadley 75
I sent Clog Squad a FB message on a Sunday and heard back in less than 2 hours. They were at my house before noon the very next day! We've had our drain line cleaned out several times before, but no one was able to come out so quickly. The guys were great, very professional and informative. I also received a quote to have my pipe repaired from root damage. The quote was thousands less than a previous quote from another company. Yes, thousands! I would recommend Clog Squad to anyone and everyone. Thank you guys!
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July 2022 by Terry Van Antwerp
FAST AND FRIENDLY!!! We had some major plumbing issues at work. These guy dropped everything and rushed right over! 20 minutes later they had us all fix up! They even had a camera to show us the broken pipe. Made thing so easy! Thanks guys!!
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July 2022 by Angie Angel
The Clog Squad was amazingly helpful! Fromreassuring me in the middle of the night with a sewage back up, to coming and finding and fixing the issue within hours! I would highly recommend!
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July 2022 by David Vanderhooft
Had a horrible plug in a shower drain. I called approximately 9:30 am, and they were at my house by 1:30 pm. The price was fair as well. Very happy!
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July 2022 by Darren Covell
Jim was very knowledgeable and friendly. He was very thorough and explained everything to us. We would highly recommend him.
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June 2022 by Ryan Hook
Hats off to Jim! We had a back up in the crawl space of our house on Wednesday, and unsure as to the cause of the issue we called Clog Squad to help us out. It was 4:59 PM when I called and was thinking it would be a few days before anyone was be able to take a look at it. Thankfully Chip said Jim had one job lined up that evening and would be over as soon as he was done. Jim was here in no time communicating the entire time as to his arrival time. Jim was able to get into the crawl space (not a very large space and mind you a back up as well) and quickly got to the “root” of the problem. We cannot thank the entire Clog Squad crew enough! The professionalism and care for his job shown was noticeable and greatly appreciated. Highly recommend Clog Squad and will be my first call in the future if needed.
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May 2022 by Kathy and Bob Brown
The staff at Clog Squad are all Professional, Courteous , and Efficient.We had a chronic problem with our OLD septic drain with roots growing in the pipes causing back ups and a big mess in the basement at our house in South Haven. Common problem in older homes. After running a camera down the pipe and finding MANY areas affected by tree roots The Squad quickly and efficicently installed a pipe liner to our existing pipe.with very minimal tearout and mess. No seams= No tree roots We have a nice new smooth pipe with a 50 year warranty. We highly recommend the team at The Clog Squad.
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May 2022 by RTW 316
Great experience with them ,I had jim. It was a tuff project that most would say I'm done you have to dig out the pipe and pay thousands of dollars to fix it, but Jim didn't do that he did everything he could think of even brought another to pick their brain with the situation. It did take 3 days but they did get the flow going again in my drains. He also educated me on a few things to prevent this again. They were very patient with our current predicament. Hopefully I won't have to call soon but if I have another drain issue I will be calling them. Ps I never give 5 stars till now