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July 2025 by Joan Arndt
Morgan and Thade were extremely helpful and patient to this babbling GenXer on the cusp of dementia who needed a new phone. Excellent service ! Thank you so much for your help!
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June 2025 by Shane Kelly
I had a very positive experience at the Verizon store with Morgan. He was knowledgeable, friendly, and helped answer all my questions clearly. It made the visit quick and straightforward.
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May 2025 by GJ T
My neighbors beware of our local Verizon store. Very nice and helpful but then comes the bill. $170 per phone plus $50 to them to get it set up plus Verizon charges of $35 to upgrade I did 3 lines. Played word games with their fee. Verizon calls it an agent assistant fee. They never used that description.
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May 2025 by Chad \u0026 Derek
Good team of educated staff. I appreciated the care and patience.
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May 2025 by Mason Turner
Morgan was very helpful and made the transfer process as smooth as possible.
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April 2025 by Summer Purks
They were busy when I got there but Morgan was very accommodating and helped me out! He is awesome!
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April 2025 by JFB Wolfe
Very good experience, I met with Patrick who helped transfer & reset my old phone. Friendly, not afraid to have conversation!
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March 2025 by Bernie Nabozny
Patrick at the Ortonville Verizon store was a super service representative! Spent as much time as needed, and directed us to excellent plan changes.
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March 2025 by Frank Olson
Patrick did a great job, easy to work with and very through. Best phone guy I have ever worked with!
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March 2025 by Marc Serra
Excellent service and very knowledgeable, I would highly recommend Patrick.
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July 2024 by Marcus Reis
Morgan was great! Did everything I needed! Would recommend to a friend! Great store friendly staff!
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July 2024 by Jaden Hooper
Morgan and Jamie were very helpful and actually solved the issue I was having compared to the other Verizon stores I went to that just looked at me and said they didn’t know what to do.
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July 2024 by Jon Grigsby
The first guy disappeared after referring me to the second guy, and the second guy started helping a pair who walked in 10 minutes behind me after finishing up with the person I was waiting on. I waited another 5 or more minutes and left. I'll find another store.
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July 2024 by Jill Stodola
Extraordinary service from Justin T. Explained features, benefits and savings of new phone.
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July 2024 by Tyler Gutteridge
I was having some problems with my phone, and was able to go this store and Morgan was able to help me fix all the problems! Great customer service and great knowledge made for a great experience.
