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March 2024 by Cora Ammoun
Very uphappy wiyh service there i made a payment the lady at the front very nice .However although my bank showed a overpay they did nothing ,told me to go back to my on line agent .How ever my card was connected to bank told me i was being over charged .j wrnt on paid at this office ,Called today was told to go back from a lady on the phone very rude to me .i will finish my 6month policy at march 27 i will not be trwated this way .Be weary of on linepayments ,I asked to see paper work or given aoption to send paperwork .Refused on
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February 2024 by Katrina Dixon
excellent service
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February 2024 by Shawn Lacy
Great place
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December 2023 by Melanie Ford
I did an online quote at first and couldn't complete it. Ms Kim, contacted me by phone to make sure all my needs were met. She was very polite and patient. Thank you so much for your assistance through this process of finding insurance.
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December 2023 by Jason Reynolds
Moments ago I had gotten myself locked out of my car for the first time ever and I completely panicked, I called AAA and they sent someone out to help me and oh my gosh it was the nicest person I think I have ever met. Thank you
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May 2023 by Glenda Knowles
Great customer service, Veronica is my agent she makes sure my policy information is correct and I understand everything. Thank you!
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April 2023 by Lydia Maola
Debbie was fantastic in getting me the information I needed.
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January 2023 by Famb3 Hersheypup123
Great Service all the time. Thanks Ms. Kim H.
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December 2022 by Kevin LeClair
Friendly staff, and very reasonable wait times !!
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December 2022 by Ayesha Langston
I dont recommend AAA and if you have this company do not use this office. I would rate 0 stars if I could. The agents are incompetent and committed fraud against my account when I provided proper documentation over a year ago for adjustments to my policy. They then wanted an obscene amount of money to rectify the problem. I will be contacting the BBB and state of Michigan to report their fraudulent activities.
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December 2022 by Mark Tremel
A+. Okay I know it’s just an auto insurance company but they are well run and offer a lot of services. Travel planning, passport photos. International drivers license and a lot more. Plus the people working there were all friendly and helpful. I think my favorite thing was the location and overall convenience.
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September 2022 by Lance S.
AAA has terrible service and customer service. I just had to wait 3 hours on the side of the road for tow. Then I called to report this to supervisor and all he said is "yeah that is along time to be stranded". He showed "NO" empathy or concern about the service I just received. I guess AAA doesn't care about their customers or there safety!
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September 2022 by Denise Solis
Went in for passport photos. Waiting didn't take more than 5 to 10 minutes.
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August 2022 by Tatiana Clayton
If your looking for a professional and Passionate Agent I highly recommend Nader Akkary. He goes above and behind for his clients. He's going make sure your AAA with Car or House. Nader is the guy you need to talk to first.
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June 2022 by Dwight Labadie
Members only. Many good services and discounts
