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February 2024 by Trish Moross
I frequent this location often and never had any problems until they hired a new blonde kid that is very rude to customers. He refused to hand me my change, instead he threw it on the counter and they stated that they did not give receipts with cash purchases only credit cards. I had to ask the manager to give me a receipt. Who ever owns this franchise, you better give the new kid some coaching or you will loose business.
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January 2024 by lynn marie
Fast delivery, food was hot and fresh.
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December 2023 by Cathy Pope
If you can go to another jets location, I would recommend it.The new staff roll their eyes and laugh at you while making an order in store. They communicate poorly if you ask questions about the menu. They talk to each other in front of you. It's overall unprofessional, even for a to-go Jets pizza place.They ring up incorrect orders. And the receipts don't have your order on them.They had to ask if the pizza-by-the-slice sitting out was fresh. When the answer was "no, it's not fresh," the pizza remained sitting out.But the food is hot if you get it fresh. And around Christmas time the street parking is free and paid for by the local jewelers.
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December 2023 by Peter P
This visit took place on 12-4-23 around 3 PM. Young lady who was at the register was rude, uncooperative and showing an attitude "do not bother me". In addition to the pizza ( ordered thin crust that came out burned on one side and under cooked on the other) I asked if they still sell garlic sticks as they did in the past. The answer was that they do not. At the last minute I noticed on the menu an item called "bread". I inquired about it and her unfriendly reply was " Do you want that?" This was my first visit to this location since it is closer to my home and, as are result of this visit it will be my last. I will rather drive to the other location on the Mack where the pizza is always excellent and personnel are rather friendly. Last time I was there they even carried the pizza to my car since I am presently handicapped. Now that's a service ! Peter P. Grosse Pointe Woods
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October 2023 by Elizabeth K.
Our favorite in The Grosse Pointes area. Love the deep dish pizza and all toppings are delicious
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October 2023 by Rich Panowitz
I've ordered from this location several times and have not had any issues. Pizza has been correct and hot when I arrived.Parking: Depending on what time you go, parking can sometimes be difficult to find a close space.
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October 2023 by Norman Lyons Jr.
From the taking of my order and timely completion of order, it was pleasant and professional. The food was delicious as usual. I will be back! ?
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October 2023 by J R.
Excellent pizza ! I mean spot on delicious Bbq chicken pizza & pepperoni & sausage . 3 ranch ! Food & delivery was excellent ! Keep up the great work everyone. Always order from this location.
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September 2023 by Chanda Baker
My Jet 10 was absolutely scrumptious and cooked to perfection!
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September 2023 by Aldo Martinez
I went in 10 minutes before the pizza was supposed to be done. The girl at the counter looked for my pizza but said it wasn't done yet. I looked at what was up on the counter and noticed when I finally got my pizza 15 minutes later that it had been sitting there the whole time.
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September 2023 by Cassy Bridges
EXCELLENT SERVICE BY NATHAN & MANAGER. I was so confused when I received a pizza with ranch sauce on it instead of pizza sauce, and I got charged for ranch when I got there. So I called the store MI-017 (got right through which is so rare now a days - thank you!). A very nice man by the name of Nathan was so kind in explaining that he “thought there was some confusion when I was ordering,” BUT still offered to remake the whole pizza or get a credit for next time! Not only was it my fault, but he didn’t make me feel like an idiot. Excellent communication and customer service skills are so hard to come by now-a-days and Nathan has both. Give him a raise!
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August 2023 by Elle Salvant
They changed the recipe or started buying low quality ingredients. The cheese is too rubbery and something is off with the dough. It has a gummy texture now. That, plus the poor customer service by the “all-teen’ staff has made them lose me as a customer after years of patronage.
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June 2023 by Bruce Edwards
To expensive I only went there cause Little Caesars was closed.
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May 2023 by Shayla Brown
Ordered a ROUNDDDD pizza but they gave me a deep dish instead after I asked when I got in there if it was a round and they opened the box and said yeah?
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April 2023 by Tommy Vercetti
Not the same pizza anymore. Either recipe changed, or pizza pans changed. All pizzas now have this very strange chewy and rubber like bottom. Literally like you're biting into one of those rubber flip flops. Use to be the best pizza in town and now one of the worst. If you don't believe me, just order a pizza and look at the bottom crust and pay attention to the texture, you'll never order another pizza from jets again.