“We had an excellent experience and wanted to commend Mo'NASIA for an amazing hour representing P*N*C and OPENING an Account. After being disgusted and asking myself WHY I STAY at Huntington ( easy: the 1 Day Grace ) and 1. no call back -though they stated they saw call to Branch 2. BadAttitude and you're NO Lady Gaga 3. RUUUUUDE 4. 5 attempts in last 6mos to simply go IN with Daughter, Open Account for $ she has earned and is SaVING and 5. apparently someone of some stature came out to listen to the exchange (Where I calmly but assertively asked THEN WHEN ? WHEN can we do Business) I left. But that's another review. M'Nasia is incredible. Well-versed on products (accounts) , professional, spoke directly to my daughter as well and just EXCELLENT. THANK YOU!!!”
“They are short staffed and you have to wait a lot of the time but the people that work there are always very kind and sweet. I feel bad that they don't have enough help, but they still have a smile day in and day out. Viola is the best!!”
9AM - 5PM
17101 Mack Ave, Detroit“Only giving 5 stars so people can read it. I WOULD NOT GO HERE IF YOU'RE FROM THE LGBTQ COMMUNITY. Went up their with my girlfriend, who is transgender, to cash her check. Was told EBT was not a valid form of identification after she realized my significant was a ts. Little did the ignorant teller know we were told by another PNC that it was. I couldn't believe that an African-American woman could be so hateful and persecute someone for being different. Needless to say we've put in a complaint with both the BBB and PNC higher ups. Such bigotry shouldn't be allowed in a professional business.”
“I was changing my debit card at this PNC bank and Pearl is a very nice person. His was helping about cancel my old debit card that is scam from some websites that I didn’t not sign up for. I felt bad about it. If anyone looking to do the same thing. I would recommend go to this bank is not busy and manager is very helpful. I’m happy about it???”
9AM - 5PM
31200 Mound Rd, Warren“Kristen was so helpful today. I am a non-customer and had a check from my insurance company to cash. She took care of me swiftly with such kindness as well. She was such a lovely bank teller that I had to come here to give my best regards.”
9AM - 5PM
15800 8 Mile Rd, Detroit“I came in right before you'll closed and a young lady helped me. She was so nice and was super fast but still professional. Sorry these reviews are so bad but I didn't have that issue. Thank you”
“From the warm greeting at the entrance, to the knowledgeable and attentive financial advisers, every aspect of my visit exceeded my expectations. The staff’s professionalism and transparency and efficiency made the entire process seamless and enjoyable. I highly recommend to anyone seeking reliable financial services.”