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“I needed a machine nut and decided to try them based off Google reviews. Customer service is definitely a 10! Craig had helped me. He made sure to measure to see if they had the correct size, made sure to tell me the size and made sure I was overall satisfied with everything. The show room/store is extremely clean and organized. But it was Craig's friendly helpful demeanor and knowledge that sealed the deal. This is a great company and I highly recommend them! They have definitely set the bar.”
“I would like to again thank manager Alyssa at Ace on Greater Mack today! She went above and beyond to help me with a price match on my large ticket item! She was cheerful, kind, and helped beyond my expectations! I hope you’ll always be the great Manager you were today to me! Thank You!!!!!!?”
“So impressed with the service! The staff were so curtious and helpful! Brought in a lamp that I love and could not find something comparable to replace it with. Within a couple of hours we had it back, fixed and at a fraction of the price to replace it with something I wouldn't be as happy with. So exciting to have it back up and running again! Thank you!”
“These guys have everything you need at an affordable price. I've gone in a few times over the year for something small and they've ended up just giving it to me on the house. Real kind folks.”
“The service is above and beyond. My husband and I spent a very frustrating hour at home depot looking for 4 different plumbing fittings with no success and no assistents in sight. We went directly to home hardware and moments after walking in Todd (customer service attendant) approached us and asked if he could help us. Todd found all of the fittings in minutes and did it with a friendly smile. Amazing Customer Care, Thanks, Todd.”
“They have just about everything. I haven't shopped in this store for about 2 years and they still have the finest selection of merchandise of just about any Ace Hardware that I've been to❣️ I need it a lock and I got help with that. Then I purchased a bunch of Christmas decorations at 75% off. I was in 7th heaven. Thank you Great Lakes Ace”
“When I ordered my paint supplies from Ace ,I thought that I asked for it to be sent to the centerline ace hardware. Instead it went to the nine mile ace hardware. The three young sales associates there was phenomenal. I needed to purchase some additional supplies and they were very helpful in helping me to make my selections. A special shout out to Travis who brought my supplies to me, helped me select the primer and then put everything in the car for me.”
“Had some crazy plumbing questions and the gentleman was able to help me out with exactly what I needed even though I had no idea what I was saying. Thanks so much.”
“Strict attention to detail, high quality work, custom orders, the best selection of door handles, wood cuts, moulding. Staff is not only knowledgeable and professional but also friendly. Prices are great.”
“Big Thank you to Gilbert’s Hardware, specifically Jennifer who provided the best service, for helping me create a bracket for my deck shade. Below is the result. Hometown business with great service can not ask for better.”
“This Ace is always clean and organized. Their staff is always friendly and helpful. I shop here to buy odds and ends materials/supplies for my investment property. I’ll be a repeat customer for sure!”
“Very good Customer Service! I came in looking for some stuff and they helped me find them as soon as I came in the shop. I believe the workers name was Elias. Thanks Elias! ?Would recommend!”
“We lock Fred's key shop. Always helpful and efficient. Was able to get my car key replaced for half the price of the dealer and was way friendlier about it too!”
“The staff is very helpful and friendly! My visits, although few, are always a pleasant experience here! The Staff here are wonderful people and I appreciate them more than they know!”
“Had a situation yesterday and needed a new toilet. I called Luke (I work for a plumbing company in the area) and he immediately contacted Dave to help me out! Both were so helpful and kind. Dave loaded the toilet and I was on my way. Best and quickest customer service.”
“It's Harbor Freight. I love this place. One can't always afford a ^300$ Milwaukee band saw but one can afford a 100$ band saw that gets the job done fine. My point is you're going to save money buying from here and their return policy works for me”
“I can't say enough about how much they Helped me out. Very Patient Kind and knowledgeable. After many failed attempts to fix our Rotor Tiller, they were the Solution. I even interrupted their Lunch and they did not mind. Big Shout out to them as now I can continue my Garden Prep.”
“After 2 hrs of driving from big box to small supply house, finally found what I needed here. Staff was very knowledgeable and prices were right. I'll be back!”
“Please support Detroit business! This hardware store has been here forever and provides the old time hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.”
“Product shipped and received in a timely manner, though the mandrels were not as expected.Some were rusty and the rust continues to grow like cancer. Others were fine and are without rust today. North Idaho is pretty dry in the winter, so humidity should not be much of an issue.Gummy tape residue requires solvent to remove prior to the mandrels serving a useful purpose.”
“The perfect neighborhood hardware store! Not a big box store but still having everything you need to get the job done, plus other cool things that make men want to visit just to walk the aisles and look around. You can count on friendly, knowledgeable, personal service that you'd only find at a smaller neighborhood hardware store. Ladies...if your husband is missing he's probably here.”
“Great store! Staff is very accommodating. Giant warehouse but they still may need to order your item. They will likely have it for you the next day. Check their inventory on website first before visiting for specific orders. I learned this today”
“Thanks for saving my butt. Was without heat for two days and tried to get the part I needed from two places before I found downriver. So glad they were open and had the part I needed. Will definitely go back for any other parts I may need”
“Great little hardware store. Repairs lawn mowers and snow blowers and other small engine items. Knowledgeable staff, plenty of items are available to purchase singles. This place always seems to have the items i am looking for, or can at least direct me to the right place. Family owned and operated.”
“I want to thank Lily and Bertha for making my many trips to their store so fun. Lily knows her stuff. Ask about any plumbing issue and she has the answer and parts. Bertha is the smiling face at the register. Support this local resource. Thanks for the root beer.”
“I came here for a holiday market, so I didn't have a proper Woodward Throwbacks experience, but this business is so fun and unique! They give so many local-based materials and products a second life and give them a chance at finding a second home. Some of my friends came here (I believe you have to schedule appointments apparently to come here normally) to pick up some milk glass lamp shades and it was a very quick in and out situation. Make sure to pay attention to their socials for product availability as they get them in! The space feels like a showroom on the first floor and then sort of a warehouse-like space on the second floor. I went up a very steep incline ramp to get to the second floor, kind of fun and unique, and there were more vendors for the holiday market up there, so unclear is this is sort of another showroom type place normally as well where they just have a lot of their products available too. Either way, super unique place to find unique pieces to add a ton of Michigan/Detroit-based character and personality into your home if that's what you're looking for! I definitely am and will be perusing their stock to see what I can bring into my space soon!”
“This garden center is one if the ones I visit every year to pick up bedding plants, hanging baskets and perennials. Prices are decent but staff can sometimes be in short supply during busy times.”
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“I was warmly greeted and readily offered help by the new associate Jordan today and it really set my morning off right. Thanks Jordan! The other long-time associates here are second to none with their knowledge and expertise not only with what is in their store but how to make it work for your needs. This store and it’s people behind the desk are a true neighborhood gem and I will support them with my dollars and patronage whenever possible! I urge you to do so too!”