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July 2024 by Andrea Poma
I love visiting this store and pharmacy - the staff are always friendly and helpful and the store is always spotlessly clean.
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July 2024 by Ana
AMANDA in the pharmacy needs to work on her customer service skills STAT. Every time I call or come in when she is working, she is an absolute SNOB!! From now on, I will happily be driving 20 minutes out of my way to the Cedar Springs Rite Aid. Thanks a ton AMANDA!!
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May 2024 by Linzi Arnett
Absolutely horrible staff. They are rude and not helpful at all. 0 out of 10. And the blonde that works the counter needs a serious attitude adjustment. She’s obviously never worked in customer service. I don’t recommend wasting your time, plus their prices are outrageous anyway.
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May 2024 by Nicole Carmean
Nothing but good things to say about this store. From the store manager Angie and Amanda in the pharmacy. They have both been very friendly and willing to help me with my needs. I live in Muskegon and only go to Rite Aid in grant to get my scripts because of these ladies.
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January 2024 by Julia H
I want to give a big thank you to Jessica! Every time I swing by Rite Aid, I cross my fingers hoping she's there. She's more than just a pharmacy technician, she's like a ray of sunshine on a cloudy day. Her knowledge is top-notch, and she's always so patient and kind, answering all my queries with a smile. When she's not there, it's like the store loses a bit of its sparkle. She's truly one of a kind! ?Thank you for not making me feel like a number, but instead part of the family. The Rite Aid family. If you want the perfect pharmacy experience ask for Jessica!
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November 2023 by Diane Herrmann
I had shoulder surgery last week my husband had to go back 3 times for my prescriptions. Today he went to get some advice from the pharmacist because he has pneumonia and was more less told to find something on his own to dry up his sinuses on his own. Very rude pharmacist!!
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May 2023 by Jeanne L M Irwin
Went in to pick up a "need now" prescription. Had to wait about 10 min as I beat the order to Rite Aid.
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December 2022 by Gray Wolf
they are great people
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December 2022 by Cherry L.
Able to pick up mom's scripts without issues. Front checkout person was very helpful as well.
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July 2022 by Jacob Gustafson
Good drugs there and I liked the ice cream
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August 2021 by Nick
I will rate the pharmacy separately. But I'm sorry that I had to at least put 1 star for if a half star was possible I would have chose that. They may be orderly and clean but one worker is absolutely horrible at customer support with the lack of overall kindness being a big factor. My business will never be involved at rite aid in grant,MI.
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June 2021 by A W
I needed a covid test done. Was directed by rite aid pharmacists to schedule an appointment online. Went online. Was having issues navigating. Called and asked for help. They said they didn't know how to navigate their own site for this. Didn't say how they could help or options. I asked for a manager and was left on hold for a period of time before I hung up and went in to show them the issues. They were acting so uninterested and unhelpful. Just didnt care. Standoffish and unwilling to give me advice unless I pried it out of them. Terrible customer service. It was never like this before here but I wont be going back for anything.
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March 2021 by Keith Scott
This Rite in Grant, MI. is just Great Thanks to all the staff, Ryan,Amanda and Sarah for getting my vaccine appointment.It is a pleasure to shop there.Sincerely, Keith Scott
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March 2021 by michael miller
Typical Rite Aid
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December 2020 by Dawn H.
There should never be masks with personal opinions on them such as political or supporting a certain type of organization and seeing one of the workers having one of these masks made me very uncomfortable.
