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February 2024 by Kimber
I have not been super impressed with the two times I have been in to look at shoes. The first time was over a year ago. I went in with my husband to look at a brand of shoes. I asked the manager to try on a few sizes and he replied with, “Are you going to try on sizes here and then go buy from the brands website?” It felt very unprofessional for him to say that. It made me feel like I didn’t want to buy from there.I went again this week and had a different sales guy and the exchange made me feel uncomfortable. I believe his intention was to build rapport but it came off differently. I was looking for shoes for my husband and he kept asking where he was and why I was doing his dirty work. After a few random follow up questions and I left. Overall, just uncomfortable encounters I’ve had there.
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August 2023 by Katie P.
We bought a pair of shoes today for full price, then continued walking around the mall and found the same pair for 3/4 the price at another store. My husband went to return the pair we bought at Tradehomes & was guilted by the manager, telling him he'll have to tell the sales girl all her work was for nothing. This is upsetting. Her work wasn't for nothing. She did her job great. She sold a pair of shoes to people who were only casually looking. She doesn't control the prices. We have bought plenty of shoes there in the past & my husband was eying some today, but we won't be back. If you wanted to keep the sale, a price match would have been the way. Guilting customers and telling your sales staff they aren't doing a good job isn't the way.
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April 2023 by Joshua Gross
Great staff with wonderful service! Jason is top notch when it comes to finding shoes. They have a great selection of shoes, and friendly staff to assist you! I love coming in and getting help to find exactly what I'm looking for!
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April 2023 by Chris V
Young man with the nice watch measured my foot and helped me pick out a pair of comfortable shoes for being on my feet all day. Exceptional customer service
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January 2023 by Kristina J
WOW! Such a wonderful, clean store full of high quality name brand shoes. Jason was so helpful with my dad’s previous shoe purchase, we went back for my mom and me as well. He helped with sizes, styles and was a genuine person. Thank you!
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January 2023 by Kristina R
WOW! Such a wonderful, clean store full of high quality name brand shoes. Jason was so helpful with my dad’s previous shoe purchase, we went back for my mom and me as well. He helped with sizes, styles and was a genuine person. Thank you!
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June 2022 by Linda
I went looking for a pair of Hoka shoes. From the second I entered the store I had the best experienced ever. The gentleman that waited on me was very polite and very positive. Made room for the scooter I was on and helped me off. Very helpful removing my shoes measuring my feet. I picked out several pairs that I like and he brought them all out. Also a pair of arch supports. Which of course I needed. Well I got the pink pair and a pair of recovery slip on sandals. That fit better then my oofos. I wore my shoes out of the store and all the rest of the day. I plan to return in a few months to buy another color I like. Staff was awesome, friendly and tentative. Very good experience over all. Thank you tradehome shoe store!!!
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May 2022 by cool kid
went to get sandals but the sandals here were really expensive plus they weren't really what I wanted so we didn't buy anything
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November 2021 by L P
We bought our kids boots here and the guy working tonight was really friendly and helpful. We will definitely come back here!
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September 2021 by Katie Schmidt
Awesome customer service
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August 2021 by Star
Went in on 08/13 evening...they made my life 100% better when I told them my kids needed shoes. It was awesome just letting them take over and they were very efficient and quick. My daughter who always loves to argue with me and is usually very indecisive about picking stuff out got a really nice pair of shoes, I was actually in shock because I didn't think she would end up getting any and my 6 year old loved the first pair of shoes the man brought for him he was very easy to please. They worked really hard on getting my 15 year old son shoes but because of his size and style preference it was not a winner. Felt bad but at least two of my kids got shoes. I highly recommend that you bring your kids to this place because they know what they are doing at this store and great humor along with it. We will come back for sure, and once my kids have everything they need for school I will get some for myself too!
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May 2021 by Hannah Warren
All of my favorite shoes are from here! The best and most helpful staff!
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May 2021 by Chanel Baker
If you go to this location ask for “Akein” I know I definitely spelled his name wrong but he is the best!! Made me and my mom feel so special.
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February 2021 by Lacey Bereza
Very knowledgeable and helpful staff. High quality shoes and high quality service
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January 2021 by Alli Beckman
I was in yesterday (12.29.20) and was helped by Hannah! She was so sweet and helpful and found me the perfect boots! The guy that was working with was very nice as well! Thanks for fitting me in my new favorite boots and finding me some comfy cozy socks! I will be back!