“Went to pick up my online order. Some kind of computer issue. Kari and Kennedy took excellent care of me and got my order together. Outstanding service. True integrity. Thanks mucho.”
“Super helpful, we where there for 10 minutes and 4 people asked if we needed help.This place is well equiped with lots of options in all departments.They have a whole wall with hydro flasks!!!”
“What can I say one of the most pleasant experiences I every had from a store. Everyone was so very helpful, professional, and courteous. But Marla was exceptional in all area she made the experience unbelievable. The entire staff should be commended for their excellent customer service. If you want to know what great customer service look like visit Buckle and you won't be disappointed.”
“Stopped by Zumiez to check out skateboards. Marcus was extremely helpful and knowledgeable! When it's time for us to buy one, we will definitely be back for him to help us out!”
“Uncord I love shopping there I forgot I even had a discount there beautiful place use your discount on your shoes whatever from you buying all the time and save even more money shop”
“Cody, at Tradehome Shoes, was so helpful! He brought my grandson (9) several pairs of Nikes to try on and made him feel so special!! Great job Cody! Thank you for being patient and kind!”
“Good service nice selection and nice people.
I think "carnival" might be overeating the experience of buying my 2, 5, 8 and 11 year old shoes.
But then again "Shoe S*** Show" probably wouldn't help from a marketing perspective.
Only good things to say about the store, just my posse of small children that made it feel a little less then a carnival.
I do appreciate you dealing with us.”
“Good selection and pricing. Depends on the month. Staff was helpful, but not as engaged. But it makes sense. If I need help, I will ask. Hate when people ask and appear to be watching you. Enjoyed my freedom to shop as a customer.”
“First time here today. 2/17/24.What a selection of Western apparel. The customer service was incredible. Mary was very helpful to me today. Not pushy, asking questions as to what I may be interested in, showing me items that were marked on clearance & checked the back room multiple times for certain items for me.I’ll certainly return.”
“I loved this store. I came here a lot while I was attending middle school with friends. I was always excited that someday I would get a new pair of shoes from this store but never had the money to buy anything.”
10AM - 6PM
4950 Wilson Ave SW STE 40 40, Grandville“I can't say enough about the excellent customer service I received from Marcus and Troy! They both went out of their way to make sure I got the right boot, and were polite, courteous and and professional! Made for a truly pleasurable shopping experience. If you need work boots you should definitely stop in and see them! 10/10 overall.”
“The staff here is great! Not only were they helpful with back to school shopping, we left a bag there. After realizing it hours later and calling, they had it and held it for us! We live over an hour away but when we went back to get it, they had it! Thanks so much!!”
“Bri at the Granville MI location at the rivertown mall was so helpful. She had great customer service and new her products. She made sure we were satisfied and took good care of us. I have never experienced customer service at that level. I can't leave out her General Manager, he greeted us during our purchasing transaction leaving us with confidence that we made the right shoe purchase for our son. He was very knowledgeable and made our buying experience well worth it... thanks to the both of you.”
11AM - 7PM
3700 Rivertown Pkwy, Grandville“I went to Tilly’s today bought some dope kicks, the store was so fresh and so clean. The staff was very helpful when the card reader was having issues. Lily and Landon were sweet and very helpful. Definitely recommend stopping in!”
10AM - 8PM
3170 44th St, Grandville“Absolutely fabulous selection here, of both clothing and toys. I have never been disappointed. Customer service is top notch. I also love being able to order online and pick it up free in the store. The clearance section is HUGE and I can always find something good in there. As a grandma to four little ones (2 and under), this store is a treasure and filled with way too many things that tempt me ;) Absolutely LOVE shopping here!”
“Knowledgeable staff to access your needs. Returns are easy if needed. They want to please and have the business. Marathon info and community events posted here.”