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September 2023 by Noa Weller
Family recommended Naomi to us, and she was truly exceptional! She always took the time to respond to our questions or concerns promptly and in depth via email/ phone/ text. She genuinely cares about her clients, and made sure to help us every step of the way. Her dedication, knowledge of the market, kindness, and good energy made our first home buying process stress free and enjoyable. I highly recommend Naomi to anyone, especially for those like us who are unfamiliar with the process of buying a home.
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December 2022 by Mike Leeper
Bob and Naomi are amazing! We were first time home buyers and they could not have made the process any easier! They were there every step of the way to help or answer all questions. Don’t hesitate to call, you won’t be disappointed!
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December 2022 by Susan Wortman
I have worked with Bob and Naomi on more than one occasion for my mortgage loans. They are both very responsive, personable, honest and organized. They quickly assisted me each time. I have been very pleased and would not use anyone else!
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December 2021 by Emily Kitchen
We recently had the pleasure of working with Bob and Naomi on our refinance. We had gotten their name and number from friends and were a little nervous as we had never met them personally. They quickly eased our fears with their level of customer service and attention to detail. They kept us informed the entire process and were quick to answer our emails.
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December 2021 by Ted Westerman
WOW! Bob and Naomi provide a customer service that is extremely hard to come by now days! It exceeded our expectations and was abundantly more than we could have asked for. They both cared about doing what was best for OUR personal refinance. They made us feel like we were the only client they had! That is how personable and patient they were. They kept us informed throughout the process and answered every single question without using "mortgage" language, so we understood exactly what was happen the whole time. We doubt they ever sleep as the time lapse in response to us was never more than an hour. If you have ANY mortgage needs, Bob Hein and Naomi Schroeder are the only people you will ever need!!! It is just a shame that we are probably done with any of our personal mortgage needs because we would love to give them continued business. Hopefully, in sharing our review we can send referral business their way. You will not be sorry when you call upon them to help you!!
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December 2021 by Deb Sanchez
My husband and I have mortgaged and remortgaged many times over the years. The process is usually grueling. Not this time Naomi made the entire process seem like a walk in the park. She clearly cares about the people she works with and is knowledgeable, efficient, and friendly she makes you feel at ease with her personality. The whole process was really easy. I assure you i am a customer for life and will be happy to refer anyone to her!!!
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December 2021 by Jason Pruiett
Polaris is a great company to work with when financing a home. We have worked with them twice with a great experience both times. Our first experience was getting a new home financed, and just recently we refinanced through Polaris to take advantage of low rates. Both times Bob and Naomi provided great service and support. I highly recommend them for first time buyers as well as old pros. One thing to be aware of is that other companies are sending us finance offers pretending to be Polaris. So be sure you're working with who you think you are. Contact Bob or Naomi directly to avoid being scammed.
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December 2021 by Timothy Renninger
Bob and Naomi has made this process as simple as it can be. Everything was prepared correctly the first time and was done on time. I believe this is the 3rd or 4th time I have used Bob and Naomi for either purchasing or refinancing a home and they have been on point each and every time. They are very easy to work with and are very patient with us as we ask a lot of questions. I would use Bob and Naomi again if necessary as they are very patient and fully explain everything about the process. Truly stand above the rest.
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December 2021 by Kelly Samuelson
Bob and Naomi are exceptional to work with. We have utilized their services many times over the years. My husband and I really like how personable and professional they are. They really care about the work they do and care about their clients. We look forward to working with them again in the future.
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December 2020 by lynne bomers
Bob and Naomi were both wonderful to work with-courteous, professional, funny, smart and detail oriented. We were able to secure a fantastic loan rate during a time of great uncertainty nationwide all due to their knowledge of market trends! The process was basically seamless and they were available at any time every step of the way with any questions. They made first time home buying as painless and exciting as it should be. Don't hesitate to work with Polaris Home Funding and Priority Mortgage!
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December 2020 by James Winters
I have worked with Naomi and Bob a couple of times now over the past 5 years. Responses to emails are always prompt and answer any questions I may have. Communication is always exceptional. I would not hesitate to refer any friend or family member to work with Naomi and Bob. Great work, great rate, and always work for you as the client.
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December 2020 by Chris Cassis
Bob and Naomi are absolutely amazing to work with. They make the process easy to move through the steps of financing or refinancing a home. I have worked with Bob for the past 7 years. They are trustworthy and care about your loan. They just did a refinance for me once again. Each time I walk away a winner.
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December 2020 by Sharon Wood
We found Naomi and Bob to be both gracious and genuinely helpful. We had recently closed on our current home and when Bob realized we could save about $100 a month if we re-financed. Because interest rates had lowered, he immediately called us.The process was so easy and he and Naomi made sure it worked with our schedule.We would absolutely use them again and would refer friends looking to close on or re-finance.
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December 2020 by Mason Mack
I recently purchased my first home and working with Naomi and Bob was a pleasure. They are very kind and professional. Everything was explained in detail and they were on top of things every step of the way. I would definitely use them again in the future and will recommend them to my friends/family
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December 2020 by Dan Starnes
The process from start to finish was flawless! Bob’s communication was exceptional. I have never done a refinance that was as stress free as this one! I highly recommend Bob & his team! Naomi was also great to work with. She’s very organized and was in constant contact with us for information that she needed along the way!
