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“Every time I go in, everyone is super friendly. The customer service at this location is awesome. I also always leave with something and they are always very fairly priced. I love being a cheapskate in Grandville!”
“People are always friendly and helpful here. Love the Dang Soft boxer briefs and the 5 pocket pants are my favorites to wear. Work, play, hangout... Can't be beat”
“Had a fantastic experience today. Sarah and Emily made my day. They were extremely helpful and kind with excellent customer service. I have never had a bad experience when shopping at hot topic.”
“They have a large selection of up to date clothing for teens and adults too. My granddaughter likes to go when we are school shopping. There are lots of stuff to choose from. However, I do feel it to be a bit spendy myself.”
“Are there any workers except 5 cashiers at the front? Anyways, there’s litteraly nothing you can go wrong with this place. Suits, casual attire, shoes, swimwear, sportswear, etc… very great for back to school shopping or many you just want to get your significant other a suit or a dress.”
“I just want to say the young lady managing the fitting rooms at the Rivertown Crossing Mall today is a Rockstar! She was prompt, kind, friendly and courteous. I never saw her stop moving, she was very efficient. She even picked out an outfit for my daughter to try, just because she thought it would look good. :)”
“What can I say one of the most pleasant experiences I every had from a store. Everyone was so very helpful, professional, and courteous. But Marla was exceptional in all area she made the experience unbelievable. The entire staff should be commended for their excellent customer service. If you want to know what great customer service look like visit Buckle and you won't be disappointed.”
“Went to pick up my online order. Some kind of computer issue. Kari and Kennedy took excellent care of me and got my order together. Outstanding service. True integrity. Thanks mucho.”
“Went here to shop for a bachelorette party. They used to have alot more for the parties but it seems as though their focus is more on clothing and drink wear now. The workers were pleseant and pricing was per usual. We just didn't find much of what we were looking for.”
“My daughter got sick today at Macy's, she threw up three times, twice was on the carpet. She felt awful and was so embarrassed. We found an employee to tell and both of the gentleman that helped were phenomenal. I was blown away by how kind and understanding they were. Top notch, I wish I'd have gotten their names but it was just a bit stressful. However whoever you are, working today (6/10/24) around 2pm thank you so much. I told my daughter we'd have to come back and shop here because it was such a nice experience even though it was not a nice moment in our day.”
“This is an Amazing store to go to. Very well put together and very clean amd great displays. Some prices are a little high but some prices were great comparing to other stores. I will deffinately shop here more in the future”
“Bri at the Granville MI location at the rivertown mall was so helpful. She had great customer service and new her products. She made sure we were satisfied and took good care of us. I have never experienced customer service at that level. I can't leave out her General Manager, he greeted us during our purchasing transaction leaving us with confidence that we made the right shoe purchase for our son. He was very knowledgeable and made our buying experience well worth it... thanks to the both of you.”
“I went to Tilly’s today bought some dope kicks, the store was so fresh and so clean. The staff was very helpful when the card reader was having issues. Lily and Landon were sweet and very helpful. Definitely recommend stopping in!”
“Fitting rooms were not kept clean. Distasteful service.
Better off going to a Macy's.
Update: Went back and was helped by Christopher. He was not there during the first visit. He was very knowledgeable and very helpful!”
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“My husband needed to get a suit for our son’s wedding coming up in August. My husband absolutely hates trying on clothes and shopping. We worked with Carson, he got us hooked up and no complaining from my husband. Thank you Carson for your help today. Great Job.”