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September 2023 by Tia P.
I always have such great experiences at Kesslers! The staff are AWESOME, so friendly and knowledgeable. And their jewelry is top tier. John and Jordyn worked with me today and they literally made my day! John totally revived my engagement ring with his AMAZING goldsmith skills, definitely left me in tears! I wouldn’t go anywhere else!
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September 2023 by Sarah Damveld
Denise was amazing in helping my fiancé and I get ideas for our wedding bands, learning my fiancé’s ring size, and getting my engagement ring cleaned up and checked over. Denise discovered my my engagement ring was damaged. Got my engagement ring from a different jewelry store. She showed my fiancé and I the damage through a microscope to verify it for ourselves that the diamond on my ring was chipped and cracking. Denise sold us 1 diamond earring from a set that was close to the size of my small diamond engagement ring to get replaced with the damaged diamond. Was told it would take 1 week to get my engagement ring with the new diamond mounted in it and they got it done in just 2 days! Now my engagement ring will be under warranty through Kesslers and will be replaced for free if the diamond falls out and such. If you ever need any ring cleanings or repairs, Kesslers is your jewelry store! Best experience I could've asked for. They treat you like a person , like family, and give you what you want. They aren't focused on seeing what the next sale is they can get. Amazing 1 on 1 service!
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August 2023 by Mason Dekker
We love Kessler's, they are respectful and run their business well with very competitive prices. Nadia did a great job helping us pick out a wedding band and the former store manager Ashley was so helpful when we bought the engagement ring last year.
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August 2023 by zackredbird
I worked with Denise, not only was she most professional but she showed upmost pride in the products and she worked hard to find me a perfect engagement ring. She didn’t pressure me towards a higher end buy, she got to know me and my interests and found me the perfect ring for the lady. Go here!!
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August 2023 by Michele Van Hooren
Denice was a delight~ classy and attentive. She went above and beyond making our experience almost feel like we were getting a private Diamond showing. From mimosas to a lifetime warranty, we are very happy with the choice we made at Kesslers.
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August 2023 by Sarah Scott
Nadia was so kind and knowledgeable along with other staff members as they helped me pick out a new diamond after I lost mine. My ring has a new mount and beautiful diamond. It looks fabulous! We will be forever customers. Thank you.
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July 2023 by Angeline Juan
I came in with my now-husband to get our rings cleaned for our wedding day. We entered Kessler’s about 4 days before the wedding asking if it could be done—Spencer, the one who greeted us, did not disappoint! Not only that, we had the loveliest congratulatory gift as well as some cleaning items! I am forever a customer now. Thank you to Kessler’s and a special thank you to Spencer for taking great care of our rings and for the great conversation!!
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July 2023 by Carrin Heilmann
Sean absolutely raved about Kesslers to everyone with his initial experience. We went in there together to buy wedding bands and it was the best experience. They cleaned my ring and it came on a platter with special goodies and it was so sparkly. Needless to say it was the easiest, most professional experience ever. Our love felt so loved there. We weren’t just another couple to them. Would recommend them to everyone myself now!
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July 2023 by Micah Broersma
Blake was very helpful with everything, customer service was on point. We enjoyed being able to customize the engagement ring with all the different pieces and really learn more about Kessler’s and the different aspects of diamonds. Blake was quick to answer questions via email and it was overall a great experience in the store.
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June 2023 by The Beachy Blonde
So SO glad my husband chose to get my wedding rings (engagement ring and band) here! I bought his ring here as well. We’ve always had excellent customer service whether it’s in person or over the phone. They truly care about their business, it shows! Thank you for being (in our opinions) the best jeweler around :)
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May 2023 by Emily Ellsworth
Denise was amazing!! It was my boyfriend and I’s first time going to look at rings and she was so sweet, she explained everything, and was really knowledgeable! We enjoyed every second of our visit + the complimentary glass of wine!!
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May 2023 by Peggy Stevenson
I had a wonderful experience at Kesslers Diamonds. Beautiful showroom. Very courteous and friendly staff. Jordyn was the sales associate. She was great. Very knowledgeable and engaging. What a great place!
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April 2023 by Denice Bradley
I came across Kesslers in Madison, Wisconsin where my husband purchased my engagement ring in 2010. I've looked at other diamond stores in the past, but nothing really compares to Kesslers. We relocated to Grand Rapids in 2017 and I was ecstatic they had locations here! Their suburb customer service and diamond warranty are the best in the business. And I've been to a lot of jewelry stores, but now after purchasing 2 more diamond rings to go with my engagement ring, I will never go anywhere else. I also recently upgraded and got a slightly larger stone for my 13 year old engagement ring. I just traded my old one in for the price we bought it for. I couldn't be more thrilled!
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April 2023 by Pam
Denise is now our New Jeweler. I was very nervous coming in, but she really helped me relax and enjoy the experience. Bob liked her honesty as well. She is veryknowledgeable and very helpful. We appreciated her help for sure.
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April 2023 by Dave Edney
Denise did an outstanding job of showing myself and my new to me fiance a great assortment of rings. She wasn't pushy, but just the opposite. Very pleasant and willing to move at our pace. I will recommend Kesslers to anyone who is interested in fine jewelry. Thank you for making our engagement special.
