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October 2023 by Maggi Sall
I looked everywhere for dark brown suits for my wedding and after dealing with another tailor and not receiving what I wanted I was beyond impressed with the help I received here! Cam helped me and took all the stress away and found me the exact color I was looking for and for a very reasonable price! The suits came in quickly and they got the tailoring done fast and well too!
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October 2023 by Justin Marion
As a big guy, it’s amazing to find clothing that fits well. Love the options and quality here.
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June 2023 by Lynn Lozon
Could not be more disappointed with both the customer service and quality of craftsmanship. First they lost my sons suit for his brother’s wedding. They substituted with one from another wedding. When receiving suit it was to small. They refused to change so all the photos look awful. He is now stuck with an I’ll fitting suit.Now you are accusing me of lying! Seriously what business owner does that! You are the one that is wrong! It is his jacket that doesn’t fit. if your going to justify your actions at least get the fact correct
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June 2023 by Phil Dirkse
You can still find an exceptional retail experience at Jurgens & Holtvluwer! Heath was very patient, helpful, and decisive when I needed another opinion. I’ll be back!
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June 2023 by Lynn L.
We could not be more disappointed! First they lost my sons suit replaced it with one from another customer. Then after trying it on returns to the store and they refuse to fix it. We get the pictures back and it looks awful. So he now has a suit he can't wear. Then Heath Jurgen comments on my Google review that I'm lying. That my son refused to change the pants which is interesting since it's his jacket that is small. Oh and the review has disappeared
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June 2023 by Brian Paris
My experience at J&H was far from stellar. I only tried this store since I’m relatively new to Western Michigan and couldn’t find the time to get back to Detroit metro to get fitted for a suit. Anyway, my fiancé and I were ignored in the store for well over 10 minutes. I honestly wanted to leave, but didn’t want to add to her wedding stress. Once we were (eventually) helped, our salesperson put me in a suit so ill-fitting that every one who sees our wedding pictures asks, “What’s up with your suit?” LOL It’s so comical that my wife and I are constantly laughing at my suit in our wedding pictures. It’s ok, though. She looked absolutely beautiful on our wedding day and that’s all that really matters. If she’s happy, I’m happy. Overall, my experience is not what I would have expected from a “mens clothier”. Moving forward, I will find time to drive to the Somerset Collection or Von Mauer on the east side of the state.
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June 2023 by Taylor Misel
Big shout out to these guys here at Jurgens & Holtvluwer! SAVED MY WEDDING, and moving forward I’ll purchase ALL my formal wear here, no questions asked. We had a large wedding party - 13 groomsman … somehow we were down 1 shirt for a groomsman. Granted my wedding was downtown Grand Rapids … they had one pressed and delivered in less than 30 minutes. Service is top notch and you can trust these guys! Thanks again!
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May 2023 by Melissa Petroelje
Outstanding job on Evan and Rylan‘s suits! These boys have some serious swagger now! I especially love how I could send two 17-year-olds into a men’s specialty store, by themselves, and I knew they would be well taken care of. Bravo Heath Jurgens ????
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April 2023 by John Vanderbaan
Stopped in when I was short on time. Heath was great as always and super patient with me. Grateful to have these guys here.
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March 2023 by Christopher Walkup
Excellent service for sure! I came in and didn't really know exactly what I wanted other than it had to be a black suit for a wedding. The staff helped direct me to several styles that were great. I picked one out and even picked up a tie that matched my wife's dress and a "bonus" sport coat that fits and looks great. I back to the office now and want to come back and look for a couple more sport coats to give me some more variety! But I want to drop a few pounds first! lol
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March 2023 by Tim Cercone
Incredible experience shopping for a suit here. They picked up on things like my budget and needs without forcing me into great detail. Also, amazingly, Kyle was able to determine my size with just a glance, while I was wearing a fairly bulky winter coat.!He asked questions like confirming size, color of suit, general occasion, etc. And with all of that, found a great suit at a great price. After trying it on, and my wife asking the right questions about any other alterations it might need and proper length for the pant hem, we were out of there with suit in hand. Total time took about 25 minutes. Added bonus, apparently suits were on sale at that time, so we got an even better deal than I thought we would get!Guys - don't be shy about checking this place out, and thinking they will be out of your budget. They carry a wide variety of styles, and most importantly, they listen to what you want and help you get there. I don't have a huge need for dress clothes, but I'll be back for sure when I do. Very impressed with the people and the quality.
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January 2023 by Dwight W.
Just did our suit fitting for my wedding party today. Me and my best man live out of state and they have been very receptive with our questions and communication. Heath was EXTREMELY helpful and knowledgeable throughout our fitting. Would recommend this place for anyone looking for a great quality suit with even better quality customer service.
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January 2023 by Luke Potjer
Excellent service. They helped get all the suits for my 7 out of state groomsmen together on time for the wedding. Everyone got everything they needed promptly with the adjustments they needed. They were very good about responding to any questions I had as well.
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November 2022 by Arlan Rouwhorst
J& H came highly recommended, great selection and service, thanks Collin!
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October 2022 by Michael A. Spielmaker (SPIEL)
Great service and awesome suits and clothes so many options and the staff to recommend items that will look great on you. So simple and fast or spend as much time you want clothes shopping ???
