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March 2024 by Michelle Patterson
Clean store
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October 2023 by Chico Dog
I only come in during 1st shift ( early morning)The cashier Michelle is the best I tell ya. She is always very pleasant and she is the only one that actually takes pride in her appearance there. Even the 1st shift store manager look like she just stepped out of the bed ..what a shame. I only gave 5 stars because of Michelle. Otherwise clean that nasty place up you all should be shut down.
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October 2023 by Joshua Smith
The only reason I gave it 2 Stars is because the store always appears to be decently clean and they have an amazing second shift crew but today's experience with the 1st shift management and cashier resolidified my belief that a basic grade school education is not required in order to work there, along with having simple common sense or people skills and definitely not part of the criteria they look for in a 1st shift manager as well as there being virtually no standards as far as hygiene or appearance and looking as if you rolled out of your dumpsterwithout brushing anything, especially her hair and came straight to work . They make their own rules with lottery payout based on their personal interpretation of how the payouts should be done as well as how and what coupons can be applied rather than being able to grasp the simple concept that most of her underlings have done long ago. God help anyone that has any conversation Or situation Needing to be resolved that requires the slightest level of intelligence or common sense from a manager. They really pick the low hanging fruit here...
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May 2023 by Lavonne Hammond
Andy has great customer service and is very friendly
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January 2023 by Brooke Oard
I came in tonight around 9:20PM. I was attempting to purchase a case of Whiteclaws. I had my ID ready, as always. The cashier put my ID under a black light and told me that my ID was fake, because it did not have a photo on the back of it. I received my ID from the Secretary of State, issued 01-10-2022. It expires 01-05-2026. I turned 28 years old yesterday. Not to mention I come to this store at the very least, once a week, and purchase alcohol (not proud of that). But the way that I was treated makes me never want to come back to this store again. I understand she was doing her job, but I think this store needs to update their ID policy and be aware that not all ID’s have holographic photos on the back of them. Because my ID is in fact legitimate. I even called the Grand Rapids police department to confirm this. Also, if they believed it was fake or fraudulent, why did they give it back to me? Either way, I won’t be returning.
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October 2021 by Jennifer Vogel
Daniel was very helpful and nice. It was refreshing to see someone go above and beyond, especially at a gas station. Lots of different options for snacks and a quick bite.
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July 2021 by Jennifer M
Daniel was very helpful and nice. It was refreshing to see someone go above and beyond, especially at a gas station. Lots of different options for snacks and a quick bite.
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March 2020 by Daniel H.
theres a goth girl that works here with the sides of her head shaved, thick eyeliner and a stank attitude. I'm a very friendly person and have tried to converse with her but this girl is a nasty b**** every time like we get the 'hate your life' aesthetic but its pathetic. On a positive note, theres a cute girl with curly hair that works at this location I really like though, shes always very nice.
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September 2018 by Josh Schmidt
Very clean, bathrooms always clean an smelling fresh. Floors are spotless. Pop/slushies area is clean an spotless. Best one in miles!
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August 2017 by D.M. V.
Another J & H, clean, friendly, good location
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June 2017 by Black Feather
It would be nice if the two associates weren't a** hats blaming me for my poor customer service. Also telling me what they think they know about where I live.