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November 2024 by Keith
We stayed here a few weeks ago. My husband choose this hotel due to my sons hockey team staying. Front desk staff Alicia very rude with her remarks for questions and understanding which drove unprofessional service provided. She was just completely very unwelcoming. Shared this to the coach as well and seems a few others may felt the same way about her non friendly service. Overall the rooms and breakfast was great. Thank you.
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October 2024 by Hope Hutchens
Drove 12 hours and called the place before leaving to travel, get there and having to wait on my room to be cleaned and the parking lot is empty. Front desk lady was extremely rude and rolling her eyes.
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October 2024 by Krissie Wardrop
Booked a room for two nights for daughters wedding. The fridge leaked. And window blinds didn't work. We bought a few things from the store by the desk and we're told the price. They asked if we'd like to have it charged to the room. I said that'd be fine. I was told the total. When we got home I noticed one our receipt there the charges didn't add up. So I called and got the rude same rude lady we had to check out with. She was completely rude over the phone as she was at the front desk when I asked about all the extra charges to my room then hung up on me! I called back and asked her name she gave it to me then asked if that was all and hung up again. There's no idealized receipt for the charges so if you do stay there I wouldn't recommend charging anything to your room. Apparently they can rip you off!
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October 2024 by A Simmons
Very clean and very nicely updated.
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October 2024 by Samuel Walters
Super clean and good breakfast. They are doing road construction so harder to get into
Rooms: Clean and comfy
Food and drinks: Great juices and a automatic pancake maker
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October 2024 by Chris Huber
Booked here to visit my son at GVSU for family weekend. 15 minutes from campus. Seems newer, very clean, decent neighborhood. I'd definitely recommend if you need a reasonably priced place to stay.
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October 2024 by Charley Crawford
Breakfast has been ok lately. I stay for weeks on end for work and the food has been eah.
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March 2024 by Todd Babcock
Was nice, not as good as some Holiday Inns, but fairly good.
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March 2024 by Michelle Tingey
Great night away with the husband after a show in Grand Rapids.
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February 2024 by Jared Stetzel
Great deal, right off the highway. Friendly staff & clean rooms.
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February 2024 by Cassidy prentice
I love this hotel! t's one of the best in town that I like taking my kids to. Pool n hot tub was very nice has the game room inside pool area with pool table. It made it fun for kiddos. The Room was clean. Beds comfy as ever! Breakfast amazing. I definitely will be visiting again soon! Only issues was .. Lady at front dest wasn't to cheerful but other then that it's a great hotel.
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February 2024 by Angela Davis
I love this hotel! Super clean. Pool and hot tub are exceptional! Breakfast has a good selection. I’ve been there twice in 2 months.
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February 2024 by Ethan Brummel
The rooms were clean and well maintained. Staff was friendly and helpful. The pool area was small but worked well for our younger children. There were a lot of different options for the free breakfast in the morning, and everything tasted very good.
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January 2024 by Krishnamurthy Hegde
Rooms are great. But people shouting on 26th Jan 2024 night and seems no one is controlling them. Doesn't even feel safe around here.Scary.
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January 2024 by Lisa Lisa
I would definitely recommend this Hotel. Had a room with a balcony to pool area. Nice pool with hot tub. Kids swim til I think 9 or 10 then adults only. Also has game area with pool table air hockey and other games. Does have a continental breakfast. Breakfast could be better like they could serve meat and gravy but better then nothing. Breakfast consists of scrambled eggs, French toast sticks, cold cereal hit cereal. Yogurt, muffins, bagels. Coffee and juices. I would definitely recommend this hotel.Nearby activities: There's a bowling alley, ymca, roller skating
