-
April 2024 by Terrance Lancaster
Movie inventory was low compared to prior visits. They also will no longer take trade ins.
-
April 2024 by The Daily Yelper
Place has been the exact same for years, except for the staff. I've seen good and bad people come and go. Clearly going out of business because they always have the same 4 people now and not the many they used to. They are lazier than they used to be but they do get things done I guess. I don't hold it against them but I do hold them not being observant and just chit chatting. Especially the long hair old lady. She just talks and talks.
-
March 2024 by barbara shepard
Staff was making fun of people entering, also didn't care to clean areas that definitely needed it
-
March 2024 by Don A
Great place. It's nice to have a destination at the mall for fun. Good deals are here.
-
January 2024 by Anna Sytsma
Do not sign up for the FYE backstage pass. I was mislead into thinking it was like any other stores rewards program...free right! Nope it was only a one month free trial and I was charged $11.99mo fee with the card I used to make my purchase in store. Went to the store to get my money back and cancel since i signed up in store and they said they cannot do it, you have to call their 800 number. So I wasted my time in store. I called the number and spent over 20min with the person trying to get me to stay on before canceling and getting my money refunded. I was completely frustrated and glad I noticed with only one charge.
-
January 2024 by Elizabeth Voss
I enjoy the different options of cds, records, clothes, figurines.
-
October 2023 by Truman Kauffman
Very good place to go. I highly recommend definitely one of the best place in the mall they sell CDs movies like DVDs and Blu-ray’s and some figures and Funko pops. This place has a lot of cool items there I highly recommend.
-
July 2023 by Joe Johnson
Looked like super cool stuff inside. 11:02 comes around and I dip under a half opened gate. Cashier having casual conversation with another dude and gets rude and condescending with me for coming in. Come back in a few... Lol, nah.
-
July 2023 by Caleb Cook
Do not go here under any circumstances. I was checking out buying a 5 dollar item, and the cashier said, “If you email your receipt, I can get you 10% off of your purchase!”. Signed me up for whatever monthly recurring BS they offer. Said the signature was consent to receive the email. I never complain about businesses, but these guys are trashy scam artists, be ashamed.
-
June 2023 by Cassius
A lot of cool stuff! Imported snacks and collectables with plenty of good gift options for people all around. The store feels like it's falling apart though! There's damaged areas with barely any of the lights working. The store is often messy. The staff are kind. Biggest downside is the prices! They are very expensive for things sold at half the price just a few stores away
-
June 2023 by Marcus Brown
I work very hard for my money. This is the 5th time I've made a purchase got home blank case CD or DVD. Today it was my usher CD I purchased. I'm confused as to what's going on here.
-
May 2023 by Lucille McKinney
It's an FYE, typical one. If you don't know what that is it's basically a store that caters to a wide variety of people with interests like video games, anime, and shows. Quality wise it's a bit on the poorer quality of things, mass produced stuff. But still it's stuff based on people's favorite thing so still a nice enough place to check out.
-
April 2023 by Dan Sytsma
Dirty.Hasn't been vacuumed (or mopped) in months. Stains all over in the carpeted areas. Loose tiles thrown in where tiles were formerly broken out and very much a trip hazard. Tables of shirts in shambles. CDs and movies not remotely in any order.My pictures dont even show the true mess of it all.Also, why are half the lights off?Employees don't seem to care...they are all just hanging out at the register together. ?New management needed or management needs to start caring about this place. ?
-
April 2023 by James McLain
Always has something maybe not something you actually needed but always something cool you have to get anyways. I honestly don't think I've ever met a employee here that wasn't nice.
-
March 2023 by Aaron Parker
Horrible service. Dirty store. Many lights out. When I walked in a girl told me in a very rude tone no food or drink in the store. Then we asked what time they closed and while the same girl that had the rude tone was talking on her cell phone about emails she loudly stated 7:00 and went back to her conversation. When she was done with her phone call she proceeded to ride and electric scooter around the store and around customers that were shopping. All the employees were standing at the register leaning and talking while the store was poorly stocked and extremely dirty. This store is like a social club for them and their friends instead of a business. The lady with the rude tones name was LysandraThere was then an associate with purple hair that was driving the scooter around and was bragging that they reached 11 miles per hour in the sore.This store needs leadership to direct the team. We were shopping at 6:00pm on a Wednesday. This in my experience would be unacceptable for my team to do!
