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October 2024 by Jake Thompson
Never particularly had a bad experience here, usually can find something I'm interested in here, be it music or movies. Of course it's a mall store so it won't be as cheap as somewhere online but that's part of the shopping experience. Staff is usually pleasant to talk to when checking out, I've never had any problems. Much better than the other FYE at the other mall across town.
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September 2024 by Jason Moore
Beware
Store charged my account for something called vip backstage
Do not use this company or give them your card they will steal your information
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August 2024 by Daniel Ryktarsyk
There were lots of unique items, unfortunately, this place was a disaster.
We walked in the store, we weren't greeted, and we weren't asked if we required assistance.
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August 2024 by lula_vanranden
this store is all around bad. rude workers because i wanted to price match they said the prices were different on their website then in store i obviously see that that’s why i wanted it cheaper for example i wanted a twice album in store $52 on the website it was $32 i wanted it cheaper then they got mad at me unacceptable
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May 2024 by Michael Eimer
Did not have what I called for, but friendly and helpfull.
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May 2024 by Tammy Chapman
It's hard to find stuff here. It's not very well organized. It's also pretty expensive
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April 2024 by Terrance Lancaster
Movie inventory was low compared to prior visits. They also will no longer take trade ins.
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April 2024 by The Daily Yelper
Place has been the exact same for years, except for the staff. I've seen good and bad people come and go. Clearly going out of business because they always have the same 4 people now and not the many they used to. They are lazier than they used to be but they do get things done I guess. I don't hold it against them but I do hold them not being observant and just chit chatting. Especially the long hair old lady. She just talks and talks.
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March 2024 by barbara shepard
Staff was making fun of people entering, also didn't care to clean areas that definitely needed it
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March 2024 by Don A
Great place. It's nice to have a destination at the mall for fun. Good deals are here.
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January 2024 by Anna Sytsma
Do not sign up for the FYE backstage pass. I was mislead into thinking it was like any other stores rewards program...free right! Nope it was only a one month free trial and I was charged $11.99mo fee with the card I used to make my purchase in store. Went to the store to get my money back and cancel since i signed up in store and they said they cannot do it, you have to call their 800 number. So I wasted my time in store. I called the number and spent over 20min with the person trying to get me to stay on before canceling and getting my money refunded. I was completely frustrated and glad I noticed with only one charge.
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January 2024 by Elizabeth Voss
I enjoy the different options of cds, records, clothes, figurines.
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December 2023 by SparrowPanda
Needs updated, it's been the same design since they opened.
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October 2023 by reggie cumming
Just went there to look around they were in the process of moving things around and organizing lots of things
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October 2023 by Art of Flight
Great experience, cool inventory!
